Your Alarm Panel Shouldn't Need Its Own App
Most VMS and VSaaS platforms treat intruder panels as a separate world - a different app, a different login, a different monitoring contract. TetherX makes the panel a first-class part of the platform.
Texecom Premier & Elite
Real-time zone status, remote arming and disarming, virtual keypad, and per-zone bypass without disarming the whole site. Wired in over a USB-COM cable straight into the on-site TetherBox.
Any SIA / Contact ID Panel
Honeywell Galaxy, DSC PowerSeries, Bosch Solution, Risco, Vanderbilt, Inim, Napco, Johnson Controls, ADT, Siemens and many others. TetherX is the alarm receiving centre - no third-party ARC required in the middle.
Visual Alarm Verification
Cameras are linked to alarm zones. When a zone activates, the operator gets a push notification with the matching camera image attached and one-click access to live and recorded video. False alarms dismissed without a callout, genuine ones escalated immediately with footage already in hand.
A Real Virtual Keypad. On Every Device.
Texecom Premier and Elite panels show up in TetherX with a virtual keypad that behaves like the metal one on the wall - full set, part set, area select, individual zone bypass, log review, output control. No app-switching to arm a site before you leave.
Operators in the central control room and keyholders on a phone see the same keypad, with the same live zone status, the same camera tile beside it, and the same audit log of who armed what and when.
Why the Blind Spot Exists
Video and intrusion grew up as separate industries, with separate vendors, separate certifications and separate sales channels. The big VMS platforms were built to record and play back footage. Cloud VSaaS platforms doubled down on that, optimising for streaming and storage rather than panel-level control.
The intruder side stayed where it was: panels reporting up to an alarm receiving centre over a phone line or an IP communicator, monitored by a separate team on a separate screen. The result is a security stack that looks integrated on a slide deck and is anything but in the control room.
What Changes at 03:00 on a Wet Tuesday
With a typical VMS / VSaaS setup, an alarm signal arrives at a separate monitoring centre, the operator phones a keyholder, the keyholder logs into the camera app on their phone, finds the right site, finds the right camera, and tries to work out whether the activation is genuine. By that point a real intruder has been on site for several minutes.
With intruder fully integrated into the platform, the camera image is already attached to the alarm event when the notification fires. Verification is one tap. False alarms get dismissed without a callout. Genuine ones get escalated immediately, with footage already in hand.
One Platform, Every Site, Every Panel
Thousands of panels across hundreds of sites in a single platform, instead of one manufacturer app per site and a spreadsheet to keep track of them all.
Remote Arm / Disarm
Virtual keypad on web and mobile. Per-area part-set or full-set, per-zone bypass, all audited.
Custom Alert Sounds
Perimeter breach sounds different from a routine motion event - you know which alarm woke you before you open the app.
SIA DC-09 Receiver
TetherX is the alarm receiving centre. SIA and Contact ID events arrive directly, no ARC subscription in the middle.
Audited Event Log
Every arm, disarm, bypass, zone trip and operator action timestamped. Footage attached to the matching alarm event automatically.
Panel Manufacturers Integrated Today
Native Texecom integration over serial. Any of these via SIA DC-09 or Contact ID over IP.
Same Software Watching the Cameras. Same Software Receiving the Alarms.
Intruder detection is still the first signal that something is wrong. The platform watching the cameras should be the same one acting on the alarm. Anything less is a control room running on goodwill and tab-switching.
Ready to Run CCTV and Intruder on One Platform?
Tell us about your site, your panels and your cameras and we'll match you to a certified TetherX installer in your area. No obligation, no pushy sales - just the right local partner to scope and quote the integration.