TetherX for Property Management
Every managed block on one login. Signed evidence for every leaseholder.
A portfolio of managed blocks and estates, each with its own legacy recorder and no central view, is a service-charge dispute waiting to happen. TetherX puts every block on one screen for the property manager, scoped per block for site staff, and turns a communal-area incident into a signed clip for the resident, the freeholder, the insurer or the police - without driving to the bin store.
Per-block scope for site staff, portfolio view for the property manager - one platform.
Named-user audit log - the duty-of-care answer for the leaseholder and the AGM.
Quoted, fitted and supported by a TetherX-accredited installer who knows managed residential.
Quote routed direct to a TetherX-accredited local installer who knows block and estate management. No central sales call.
Accreditations across the TetherX installer network
TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.
Counts reflect partners currently in the TetherX directory holding each accreditation.
From a communal-area incident to a signed clip - before the leaseholder emails twice.
Fly-tipping in the bin store, anti-social behaviour in the car park, damage to the lobby, a parcel theft from the entrance hall. With a legacy recorder per block, evidence means a site visit and a USB stick. TetherX turns it into a signed, time-bounded link for the resident, the freeholder, the insurer or the police - with the audit trail attached.
Signed communal-area evidence
Pull the bin-store fly-tip, the car-park ASB or the lobby damage and drop a signed, expiring link into the leaseholder's, freeholder's, insurer's or police inbox. No USB stick, no chain-of-custody argument, no caretaker driving the recorder anywhere.
Duty of care & a clean AGM trail
When a leaseholder asks what the managing agent is doing about the car park, the property manager has the standing answer - not a maintenance log scrape. A named-user audit log demonstrates duty of care to leaseholders and the freeholder at the AGM.
Contractor-attendance audit
Did the cleaner or the gardener actually attend for the hours invoiced? The communal camera timestamp settles the contractor-attendance question against the service-charge line - before the invoice is approved, not after a leaseholder challenges it.
GDPR / DPA-2018 & SAR-ready
Residents' footage handled with a named-user audit log - every view, share and download recorded. When a Subject Access Request lands from a resident, your data controller answers in days, not weeks, with optional redaction for third-party faces in the same recording.
One portfolio. Per-block scope for site staff, the whole portfolio for the property manager.
A managing agent does not run one building - it runs a portfolio of managed blocks and estates, each historically with its own recorder and its own login. TetherX collapses that into one platform: the caretaker sees their block, the property manager sees the portfolio, and a leaseholder or insurer claim comes out as signed evidence with the access event beside it.
Per-block scope for site staff
The caretaker, the on-site concierge and the cleaning contractor see only the block they work on - the communal cameras they need, nothing from the rest of the portfolio. Scoped once at onboarding against how the managing agent actually allocates blocks.
Portfolio view for the property manager
The property manager and the head of estate management see every managed block on one map view, colour-coded by camera health and alarm state. Two clicks to a single bin-store camera; one click back to the whole portfolio - no recorder login per block, no site visit to check a feed.
Signed evidence for leaseholder & insurer claims
A lobby-damage or escape-of-water claim comes out as a signed, time-bounded clip for the insurer or leaseholder, with the door-entry event beside it on one timeline. The audit log records who pulled it and when - the bit a claims handler and a freeholder both ask for.
From a single managed block to a build-to-rent portfolio
TetherX is open by design: the cameras and door entry your last installer fitted in each block keep working, and the property manager keeps one platform across the whole portfolio - not a spreadsheet of recorder logins, one per block.
Gate, Door-Entry And Car-Park ANPR - Residents Versus Visitors
Managed residential lives or dies on who is allowed in. TetherX brings gate and door-entry events and car-park ANPR onto the same timeline as the communal feed, so the front office sees residents, visitors and contractors as one picture - not three half-pictures across three systems. Revoke a former tenant in one click across the block.
- Resident vs visitor vs contractor on one timeline - door entry, gate and ANPR together
- Car-park ANPR whitelists residents and flags persistent unauthorised vehicles
- Out-of-hours alerts routed to the managing agent or a monitoring partner, not a caretaker who has gone home
Keep The Cameras And Door Entry Each Block Already Has
TetherX is open by design. The TetherBox bridge connects to 1,000+ integrations and any ONVIF device, so the cameras and door entry already in each block keep working - no rip-and-replace across a managed portfolio, no capital write-off to put to leaseholders, no recorder you inherited and cannot touch. Add cloud, AI and a named-user audit log to the kit already on the wall.
- Works with the cameras and door entry already in the block - 1,000+ integrations and ONVIF
- TetherBox bridge installs in 5 min per block - no rip-and-replace across the portfolio
- Per-camera and per-disk health monitoring across every managed block - find a fault before a leaseholder does
The questions after the leaseholder complaint
Once the property manager can pull a communal clip, the rest follows: how do we search across the portfolio, who handles the data, where does the footage sit, who deters the car-park ASB at midnight, and can we tighten retention when the freeholder or a DPA review asks.
Search the portfolio with smart filters
Smart video search lets a property manager filter every managed block by object, colour, zone and time - a white vehicle at the bin store after 10pm last week - instead of scrubbing a recorder per block. The audit log captures the query and the named user who ran it.
Audio talkdown to deter car-park ASB
Trigger a live or recorded announcement through compatible IP speakers - "this is private property and is being recorded" - the moment after-hours motion fires in the car park or the bin store. Most loiterers leave; the managing agent doesn't field the Monday complaint.
Cloud, on-prem or hybrid - your choice
Store on the TetherBox in the block, in UK-region cloud, or both for redundancy. The bridge keeps recording locally if the block broadband drops, then syncs once it's back. AES-256 at rest, TLS 1.2+ in transit; cloud infrastructure is ISO 27001 / SOC 2 attested at the infra level via Wasabi.
A named-user log for every resident view
Every view, share and download of residents' footage is recorded against the named user with a timestamp. That is the standing GDPR / DPA-2018 answer the managing agent gives a leaseholder, a freeholder or the ICO - and the SAR audit trail your data controller needs ready.
Change retention when the freeholder or policy asks
A new freeholder requirement, a DPA review, an insurer asking for more retention on the gate camera - update retention windows, resolution and which analytics run per block from the dashboard. No engineer visit, no per-recorder reconfigure across the portfolio.
Same view on phone, laptop and the front desk
A property manager on the phone between sites, a concierge on the front-desk monitor, a director on the laptop at head office - same login, same scope, same audit log. The managing agent sees every block on one screen without a VPN per block.
Quietly relied on by managing agents like Warwick Estates and Allen Heritage, and by managed-residential operators such as Centro and Your Apartment.
Block to portfolio, on one dashboard
Lobby, lift, car park - one TetherBox stack.
Estate-wide portfolio rollup.
Property management platform brief
Get the property management platform brief by email.
What TetherX is, how it puts a managed portfolio on one login, how it handles residents' footage under GDPR / DPA-2018, what it replaces per block, and what a portfolio rollout looks like. PDF, in your inbox before you go.
No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.
How TetherX stands out for property management
One platform across every block and common area - tenants see their space, you see the portfolio.
One platform, one bill
Video, access control and intruder alerts on one dashboard, one app, one bill - not three systems from three vendors.
Records through any outage
The TetherBox records full-rate on-site. A building-broadband drop never loses footage - it syncs when the link returns.
Your retention, full 4K
Set retention per block and per camera at full 4K - long where it matters, short elsewhere. No pricing-band retention cap.
Keep your own ARC
Verified alerts route to your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.
Built in the UK and Australia
Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).
Ringfence legacy cameras
Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.
What managing agents ask before they switch
Caretaker still driving block to block with a USB stick to pull a communal clip?
Every managed block on one login - pull the clip, share a signed link, audit log writes itself.
A TetherX-accredited local installer scopes your portfolio and quotes one project price.
Ready to scope your portfolio?
Tell us roughly how many managed blocks, gates and cameras you have. We route your enquiry direct to a TetherX-accredited installer who knows block and estate management - no central sales call.
We reply by email, usually within within 1 business day.
