Accreditations across the TetherX installer network

TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.

NSI 9 ISO 9001 7 SSAIB 5 SafeContractor 5 BAFE 4 CHAS 4 ConstructionLine 4 Cyber Essentials 3 NICEIC 2 ISO 14001 2 ISO 27001 1

Counts reflect partners currently in the TetherX directory holding each accreditation.

THE BUILDING STACK

Three layers most multi-tenant buildings run on three separate logins.

TetherX unifies them - and scopes the view so each tenant, agent and landlord sees only their own slice.

Tenancy layer

Per-tenant access policy and per-tenant view of cameras inside their demise. Landlord and managing agent see the whole stack, the tenant sees only their floors.

Building-systems layer

BMS, HVAC, lift, environmental sensors and the fire panel feed events onto the same timeline as the cameras that watch the plant they sit in.

Response layer

Verified alarms hand off to the ARC and to the FM duty officer with the relevant 30-second clip attached - no physical inspection to "check what tripped".

PLATFORM CAPABILITIES

Cloud CCTV that speaks the building's other systems

Tenant-scoped video, BMS event overlays and video-verified alarms - because a modern commercial estate is not a row of standalone NVRs in a comms cupboard any more.

Per-Tenant Access Policy Across One Building

Landlord, managing agent, FM, the security desk and every tenant get a view scoped to the floors and cameras inside their agreement. One platform across the whole building - but a finance tenant on floor twelve never sees the design studio on floor three.

  • Per-tenant, per-floor and per-zone access scopes - configured against the lease, not the camera tree
  • Landlord and managing-agent roles span the whole building; tenant roles stay inside their demise
  • Native iOS / Android apps for FM duty officers, tenant security leads and on-site guards
TetherX tenant-scoped dashboard across a multi-tenant office building

Lift, HVAC, Environmental And Fire Events On The Camera Timeline

TetherX is open by design and the TetherBox bridge talks to 1,000+ integrations including BACnet / Modbus building controllers, lift telemetry, environmental sensors and the addressable fire panel. The lift fault, the over-temp alert and the propped-open plant-room door all sit on the same timeline as the camera angle that saw them.

  • BMS / IoT integration via the TetherBox bridge - BACnet, Modbus, MQTT and REST
  • Lift telemetry, HVAC over-temp and environmental thresholds trigger events on the camera angle that watches the plant
  • Fire-panel events surface as alarms with the corresponding camera angle pre-attached for ARC handoff
TetherX overlaying BMS, lift and HVAC events on the camera timeline

Stop Dispatching Engineers To False Alarms

Audio analytics, person and vehicle detection at the edge filter the noise out before the duty officer sees it. A 30-second clip is attached to every alarm so a guard, the FM team or the ARC can verify visually - no van rolled to find a draft moved a blind. 90% fewer false alarms is what operators actually see.

  • On-device person, vehicle and audio analytics on every supported camera
  • Auto-attached video clip on every alarm - verify without physical inspection
  • ARC handoff with the verified clip, signed-link evidence and a full audit trail
TetherX video-verified alarm with a 30-second clip attached for ARC verification

Keep The Cameras Already In Every Riser

A commercial building rarely needs every camera ripped out to modernise. TetherX supports 1,000+ integrations and any ONVIF device, so existing cameras keep working. The TetherBox bridge installs in 5 min per building - typically into the comms room next to the existing recorder.

  • Works with the cameras already installed - 1,000+ integrations and ONVIF
  • TetherBox bridge installs in 5 min per building
  • Health monitoring per camera, per disk, per riser - faults surface before tenants complain
TetherX bridging existing multi-tenant building cameras into one cloud platform
CONCRETE SMART-BUILDING WORKFLOWS

The everyday jobs an FM team, a managing agent and a tenant security lead all have to share.

Built around the workflows multi-tenant operators run today - not a generic platform demo.

Per-tenant audit log

Every view, share and download is recorded against the named user and the tenant scope it sits inside. A subject-access request from one tenant returns only that tenant's footage interactions - never a leak across the lease boundary.

Lift + HVAC alerts on the camera angle

Lift telemetry and HVAC over-temp pop on the same timeline as the camera that watches the plant. The duty officer sees the fault, the angle and the time-window in one place - no triage between three vendor portals.

Tailgating-resistant lobby + lift access

Door-entry, lift-call and turnstile events overlay on the lobby and lift-lobby cameras. Tailgating, propped-open doors and out-of-hours access flag automatically, with the clip ready for the tenant security lead.

Pre-designated first-responder access

In an active incident an authorised landlord or FM admin shares a time-boxed live view with police, fire or ambulance - and highlights the specific cameras that matter (lobby, the floor in question, the affected riser). Access auto-expires; every share is logged against the named responder and the named admin who granted it.

Hybrid cloud + on-prem storage

TetherBox retains the full recording locally at the building; the cloud holds the events, clips and the retention tier the lease (or GDPR / DPA-2018) requires. Pick UK, EU, US, Canada or Australia per building - or keep evidence-grade footage strictly on-prem and only sync verified clips.

Scales across the whole portfolio

One platform whether the estate is a single tower or 200 buildings across multiple cities. New buildings come online by adding a TetherBox bridge - tenant scopes, BMS integrations and the audit log all follow the same model, no per-site rebuild.

Hours the FM duty desk gets back

A tenant clip request is now a scoped search inside the platform - not an email to local IT and a recorder login. Verified alarms cut the false-positive triage that used to fill the duty desk's morning. Across the building the saved hours compound, and the FM team is responding to what matters.

Confidence for tenants, residents and the managing agent

Tenants ask landlords what happens after-hours, who is watching the lobby and whether the next incident will be answered. A per-tenant audit log, lift and door overlays and a verified clip on every alarm give the managing agent a calm, evidenced answer - not a promise.

Underwriter-ready evidence on every claim

Building insurers and tenant policies ask the same questions every renewal: who has access, when did the event happen, was it monitored, and where is the footage. TetherX writes the answer continuously - audit log, signed evidence link, retention policy and ARC-verified clips - so the renewal questionnaire is a copy-paste, not a project.

Audio talk-down at lobby and loading bay

Live or recorded talk-down is built into the TetherBox and works with Axis, Zenitel, Bosch, 2N, Algo and Barix speakers - or any 3.5mm speaker, PA or horn already in the building. The duty officer or the ARC can warn off a loiterer at the lobby, a tamper at the loading bay or a propped-open riser door before it becomes a tenant incident, with the audio event landing on the same timeline as the camera.

IOT ALARM PANEL HANDOFF

From the IoT signal to the ARC, with the clip already attached.

A modern commercial building generates hundreds of signals a week from BMS, lift, fire, environmental and intruder systems. Most are noise. The job is filtering the noise out, attaching the relevant camera angle to anything that is not noise, and getting the human on the other end - guard, FM duty officer or ARC - a clip they can act on without rolling a van first.

TetherX brings the IoT alarm panel signal, the camera angle and the audit log together. The ARC sees the same evidence pack the FM team does - no chain-of-custody argument, no "can you re-export that on a USB" callback.

01

Signal in

BMS / lift / fire / intruder / environmental event hits the TetherBox bridge.

02

Verify on camera

On-device AI cross-checks the camera angle that watches the plant or the door - person, vehicle, audio.

03

Filter false alarms

A draft moving a blind, a maintenance contractor on schedule, a fox in the bin store - filtered before the duty desk sees it.

04

Attach the clip

30-second pre / post-event clip attached automatically to the alarm.

05

Handoff

Routed to FM duty, the tenant security lead or the ARC with the clip and the audit record.

ONE PLATFORM

Five trails on one platform

TetherX five trails one platform diagram
BMS / building-services control room

Plant rooms, lift lobbies, mezzanine.

High-rise office reception

Tower-block rollup with role-scoped access.

Smart-buildings platform brief

Get the smart-buildings platform brief by email.

Tenant scoping, BMS / IoT integration, lift + HVAC workflows, video-verified alarms and ARC handoff - the full brief for landlords, managing agents and FM leads. PDF, in your inbox before you go.

Please complete the reCAPTCHA verification.

No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.

WHY TETHERX

How TetherX stands out for smart buildings

One platform for every tenant, every floor, every building system - and your own monitoring.

One platform, one bill

Video, access control and intruder alerts on one dashboard, one app, one bill per building - not three systems from three vendors.

Records through any outage

The TetherBox records full-rate on-site and keeps live view on the security desk over the LAN - a building WAN drop never loses footage or live monitoring.

Your retention, full 4K

Set retention per tenant and per camera at full 4K - lease-driven where it matters, short elsewhere. No pricing-band retention cap.

Keep your own ARC

Verified alerts route to your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.

Built in the UK and Australia

Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).

Ringfence legacy cameras

Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.

Integrations & compliance

Integrations for smarter buildings

Bring security, building systems and deterrence onto one platform.

BMS & HVAC integration Coming soon

Bring occupancy and access events to building management and HVAC. Target platforms: Tridium Niagara and KNX, plus Trend, Siemens Desigo, Schneider EcoStruxure, Johnson Controls Metasys and Honeywell.

Audio talk-down, built in

Live or recorded talk-down is built into the TetherBox and works with Axis, Zenitel, Bosch, 2N, Algo and Barix speakers - verify and deter across common areas and car parks.

SMART BUILDINGS FAQ

What multi-tenant operators ask before they switch

Yes - that is the default. Tenant roles are scoped to the cameras and floors inside their demise; landlord, managing agent and FM roles span the whole building. The audit log records every view and share, and a tenant subject-access request only ever returns interactions inside that tenant's scope - never across the lease boundary.

Via the TetherBox bridge. We support 1,000+ integrations and the building-systems protocols a commercial estate actually runs on - BACnet, Modbus, MQTT and REST. Lift telemetry, HVAC over-temp, environmental thresholds and fire-panel signals come in as events on the same timeline as the cameras. Your accredited installer scopes the panel list during the audit and confirms what stays, what gets bridged and what (if anything) needs replacing.

On-device AI cross-checks the camera angle when an alarm fires. A draft moving a blind, a fox in the bin store or a maintenance contractor on schedule is filtered before the duty desk sees it. A 30-second clip is attached automatically to every real alarm so the FM team or the ARC verify visually - no van rolled "just to check what tripped". Operators see around 90% fewer false alarms in steady state.

Yes. Lift telemetry comes in via the bridge and surfaces as an event on the camera angle that watches the lift lobby and plant. The FM duty officer sees the fault, the angle and the time-window in one place - no triage between three vendor portals to work out whether the lift is genuinely stuck or the panel is logging noise.

TetherX platform pricing is from £80/site/year, plus the partner's hardware and install cost (TetherBox bridge, any replacement cameras, labour). For a portfolio of commercial buildings your accredited installer scopes each site and quotes one project price. No central upsell, no per-camera surprises, no separate licence for the BMS bridge or the tenant scopes.

Yes. An authorised landlord, managing-agent or FM admin can grant a time-boxed live-view link to a named first responder during an active incident, and highlight the specific cameras that matter so the responder is not hunting through a tree of feeds. Access auto-expires when the incident closes, and every share is recorded against the responder and the admin who granted it - clean for the post-incident report.

Yes. The same platform runs whether you operate one tower or a portfolio across the UK, EU, US, Canada and Australia. A new building comes online by adding a TetherBox bridge - tenant scopes, BMS bridges and the audit log all follow the same model. Pricing is from £80/site/year per building so a 50-building estate is 50 line items, not a custom enterprise contract.

A TetherX-accredited installer who deploys on commercial estates. They scope the building stack with FM, install the bridge, train the duty desk and the tenant security leads, and handle on-the-ground support. If you already have an in-house FM or building-tech team, we offer free training so they can run TetherX themselves end-to-end.

Three logins to check why the lift, the door and the AC all fired at once?

Tenant, building system and camera angle on one timeline, scoped per lease.

A TetherX-accredited installer scopes your building stack and quotes a project price.

Ready to scope your building?

Tell us roughly how many floors, tenants and cameras you have. We route your enquiry direct to a TetherX-accredited installer who deploys on commercial estates - no central sales call.

We reply by email, usually within one business day.