One Cloud VMS for the facilities team

Example: a supported leak sensor raises an alert in a comms room. The duty engineer reviews the reading, opens the room camera and arranges the response.

Assess the alert

Push and email notifications identify configured sensor events. Check the reading and the relevant footage before deciding what needs attention.

Arrange the response

Agree who investigates and who attends outside normal hours. Monitoring provides information for that decision; automatic valve or ventilation control requires a separately scoped integration.

Review the records

Use sensor reports and camera footage to review the incident. Administrators can inspect the audit history of platform access and exports.

Facilities and managing agents

Manage access, evidence and maintenance across buildings

Choose the views and reports each team needs for its work.

Access for each team

Give a tenant access to agreed cameras, a managing agent access to their buildings and an installer access for support. Review those permissions when responsibilities change.

Incident footage without a site visit

Search the relevant camera and time, review the incident and share footage with an authorised recipient. The audit log records views, shares and exports.

Supported environmental sensors

Monitor temperature, humidity, water leaks and air quality with supported sensors. Your installer checks the models, connections and alert thresholds for the rooms you want to monitor.

Camera health for maintenance

Review device and recording faults across your buildings. Your installer can investigate compatible devices remotely and prepare the necessary on-site work.

Check the equipment and agree the rollout

TetherX supports 1,000+ integrations, including compatible cameras, Paxton Net2 access and supported intruder panels. Your installer confirms each model and the functions available before quoting.

Recording and connectivity

A TetherBox records locally at each site and connects outbound to TetherX. Local recording continues through an internet interruption while cameras, power and storage remain available.

Storage and permissions

Choose cloud backup and retention per camera. Agree the storage region, authorised users and sharing arrangements with the person responsible for data governance.

Building-system integration

For a building management system, lift, valve or ventilation integration, send us the equipment and required workflow. We confirm feasibility and scope before it becomes part of the quote.

BUILDING MANAGEMENT FAQ

Planning the system with your facilities team

An administrator assigns access to the appropriate sites and cameras. Agree the access each tenant, managing agent and facilities team needs; review those permissions as responsibilities change.

Monitoring includes supported sensor readings, alerts, dashboards and reporting. Automatic water shut-off, ventilation and building-system control require separate scoping. Discuss your equipment and intended response.

Your TetherX installer checks equipment, configures the system and supports on-site work. We also offer free platform training for an internal facilities or security team.

Your installer quotes the annual platform subscription by channel count, any optional services, hardware, installation and support. Agree retention, sensor requirements and any integration work before approval.

Start with a demonstration of footage search, permissions and health reporting. Then agree the equipment, tasks and success criteria for an evaluation on selected sites.

Plan the monitoring for your buildings

Tell us which buildings, cameras and sensors you want to manage. We can check the requirements with your installer and agree the next step.

Book a facilities demo

Discuss the equipment and monitoring your buildings need.