Accreditations across the TetherX installer network
TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.
Counts reflect partners currently in the TetherX directory holding each accreditation.
Three layers most multi-tenant buildings run on three separate logins.
TetherX unifies them - and scopes the view so each tenant, agent and landlord sees only their own slice.
Tenancy layer
Per-tenant access policy and per-tenant view of cameras inside their demise. Landlord and managing agent see the whole stack, the tenant sees only their floors.
Building-systems layer
BMS, HVAC, lift, environmental sensors and the fire panel feed events onto the same timeline as the cameras that watch the plant they sit in.
Response layer
Verified alarms hand off to the ARC and to the FM duty officer with the relevant 30-second clip attached - no physical inspection to "check what tripped".
Cloud CCTV that speaks the building's other systems
Tenant-scoped video, BMS event overlays and video-verified alarms - because a modern commercial estate is not a row of standalone NVRs in a comms cupboard any more.
Per-Tenant Access Policy Across One Building
Landlord, managing agent, FM, the security desk and every tenant get a view scoped to the floors and cameras inside their agreement. One platform across the whole building - but a finance tenant on floor twelve never sees the design studio on floor three.
- Per-tenant, per-floor and per-zone access scopes - configured against the lease, not the camera tree
- Landlord and managing-agent roles span the whole building; tenant roles stay inside their demise
- Native iOS / Android apps for FM duty officers, tenant security leads and on-site guards
Lift, HVAC, Environmental And Fire Events On The Camera Timeline
TetherX is open by design and the TetherBox bridge talks to 1,000+ integrations including BACnet / Modbus building controllers, lift telemetry, environmental sensors and the addressable fire panel. The lift fault, the over-temp alert and the propped-open plant-room door all sit on the same timeline as the camera angle that saw them.
- BMS / IoT integration via the TetherBox bridge - BACnet, Modbus, MQTT and REST
- Lift telemetry, HVAC over-temp and environmental thresholds trigger events on the camera angle that watches the plant
- Fire-panel events surface as alarms with the corresponding camera angle pre-attached for ARC handoff
Stop Dispatching Engineers To False Alarms
Audio analytics, person and vehicle detection at the edge filter the noise out before the duty officer sees it. A 30-second clip is attached to every alarm so a guard, the FM team or the ARC can verify visually - no van rolled to find a draft moved a blind. 90% fewer false alarms is what operators actually see.
- On-device person, vehicle and audio analytics on every supported camera
- Auto-attached video clip on every alarm - verify without physical inspection
- ARC handoff with the verified clip, signed-link evidence and a full audit trail
Keep The Cameras Already In Every Riser
A commercial building rarely needs every camera ripped out to modernise. TetherX supports 1,000+ integrations and any ONVIF device, so existing cameras keep working. The TetherBox bridge installs in 5 min per building - typically into the comms room next to the existing recorder.
- Works with the cameras already installed - 1,000+ integrations and ONVIF
- TetherBox bridge installs in 5 min per building
- Health monitoring per camera, per disk, per riser - faults surface before tenants complain
The everyday jobs an FM team, a managing agent and a tenant security lead all have to share.
Built around the workflows multi-tenant operators run today - not a generic platform demo.
Per-tenant audit log
Every view, share and download is recorded against the named user and the tenant scope it sits inside. A subject-access request from one tenant returns only that tenant's footage interactions - never a leak across the lease boundary.
Lift + HVAC alerts on the camera angle
Lift telemetry and HVAC over-temp pop on the same timeline as the camera that watches the plant. The duty officer sees the fault, the angle and the time-window in one place - no triage between three vendor portals.
Tailgating-resistant lobby + lift access
Door-entry, lift-call and turnstile events overlay on the lobby and lift-lobby cameras. Tailgating, propped-open doors and out-of-hours access flag automatically, with the clip ready for the tenant security lead.
Pre-designated first-responder access
In an active incident an authorised landlord or FM admin shares a time-boxed live view with police, fire or ambulance - and highlights the specific cameras that matter (lobby, the floor in question, the affected riser). Access auto-expires; every share is logged against the named responder and the named admin who granted it.
Hybrid cloud + on-prem storage
TetherBox retains the full recording locally at the building; the cloud holds the events, clips and the retention tier the lease (or GDPR / DPA-2018) requires. Pick UK, EU, US, Canada or Australia per building - or keep evidence-grade footage strictly on-prem and only sync verified clips.
Scales across the whole portfolio
One platform whether the estate is a single tower or 200 buildings across multiple cities. New buildings come online by adding a TetherBox bridge - tenant scopes, BMS integrations and the audit log all follow the same model, no per-site rebuild.
Hours the FM duty desk gets back
A tenant clip request is now a scoped search inside the platform - not an email to local IT and a recorder login. Verified alarms cut the false-positive triage that used to fill the duty desk's morning. Across the building the saved hours compound, and the FM team is responding to what matters.
Confidence for tenants, residents and the managing agent
Tenants ask landlords what happens after-hours, who is watching the lobby and whether the next incident will be answered. A per-tenant audit log, lift and door overlays and a verified clip on every alarm give the managing agent a calm, evidenced answer - not a promise.
Underwriter-ready evidence on every claim
Building insurers and tenant policies ask the same questions every renewal: who has access, when did the event happen, was it monitored, and where is the footage. TetherX writes the answer continuously - audit log, signed evidence link, retention policy and ARC-verified clips - so the renewal questionnaire is a copy-paste, not a project.
Audio talk-down at lobby and loading bay
Live or recorded talk-down is built into the TetherBox and works with Axis, Zenitel, Bosch, 2N, Algo and Barix speakers - or any 3.5mm speaker, PA or horn already in the building. The duty officer or the ARC can warn off a loiterer at the lobby, a tamper at the loading bay or a propped-open riser door before it becomes a tenant incident, with the audio event landing on the same timeline as the camera.
From the IoT signal to the ARC, with the clip already attached.
A modern commercial building generates hundreds of signals a week from BMS, lift, fire, environmental and intruder systems. Most are noise. The job is filtering the noise out, attaching the relevant camera angle to anything that is not noise, and getting the human on the other end - guard, FM duty officer or ARC - a clip they can act on without rolling a van first.
TetherX brings the IoT alarm panel signal, the camera angle and the audit log together. The ARC sees the same evidence pack the FM team does - no chain-of-custody argument, no "can you re-export that on a USB" callback.
Signal in
BMS / lift / fire / intruder / environmental event hits the TetherBox bridge.
Verify on camera
On-device AI cross-checks the camera angle that watches the plant or the door - person, vehicle, audio.
Filter false alarms
A draft moving a blind, a maintenance contractor on schedule, a fox in the bin store - filtered before the duty desk sees it.
Attach the clip
30-second pre / post-event clip attached automatically to the alarm.
Handoff
Routed to FM duty, the tenant security lead or the ARC with the clip and the audit record.
Five trails on one platform
Plant rooms, lift lobbies, mezzanine.
Tower-block rollup with role-scoped access.
Smart-buildings platform brief
Get the smart-buildings platform brief by email.
Tenant scoping, BMS / IoT integration, lift + HVAC workflows, video-verified alarms and ARC handoff - the full brief for landlords, managing agents and FM leads. PDF, in your inbox before you go.
No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.
How TetherX stands out for smart buildings
One platform for every tenant, every floor, every building system - and your own monitoring.
One platform, one bill
Video, access control and intruder alerts on one dashboard, one app, one bill per building - not three systems from three vendors.
Records through any outage
The TetherBox records full-rate on-site and keeps live view on the security desk over the LAN - a building WAN drop never loses footage or live monitoring.
Your retention, full 4K
Set retention per tenant and per camera at full 4K - lease-driven where it matters, short elsewhere. No pricing-band retention cap.
Keep your own ARC
Verified alerts route to your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.
Built in the UK and Australia
Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).
Ringfence legacy cameras
Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.
Integrations for smarter buildings
Bring security, building systems and deterrence onto one platform.
BMS & HVAC integration Coming soon
Bring occupancy and access events to building management and HVAC. Target platforms: Tridium Niagara and KNX, plus Trend, Siemens Desigo, Schneider EcoStruxure, Johnson Controls Metasys and Honeywell.
Audio talk-down, built in
Live or recorded talk-down is built into the TetherBox and works with Axis, Zenitel, Bosch, 2N, Algo and Barix speakers - verify and deter across common areas and car parks.
What multi-tenant operators ask before they switch
Three logins to check why the lift, the door and the AC all fired at once?
Tenant, building system and camera angle on one timeline, scoped per lease.
A TetherX-accredited installer scopes your building stack and quotes a project price.
Ready to scope your building?
Tell us roughly how many floors, tenants and cameras you have. We route your enquiry direct to a TetherX-accredited installer who deploys on commercial estates - no central sales call.
We reply by email, usually within one business day.