TetherX for Retail
Your cameras can do more than catch the shoplifter.
Tie a till void to the camera angle. Stack every checkout line on one screen. Get an alert when the chiller climbs two degrees, when a shipment arrives, or when the back door props open. The cameras already on the wall become the loss-prevention, audit and ops layer head office has been writing on whiteboards.
From one shop to a national chain - same dashboard, same price logic.
EPOS, alarms, access and ANPR all sit on one timeline, not five tabs.
Quoted, fitted and supported by a TetherX-accredited installer who knows retail.
Accreditations across the TetherX installer network
TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.
Counts reflect partners currently in the TetherX directory holding each accreditation.
The Monday morning every LP manager already knows.
Friday's till report shows a spike in voids at store 47. With a DVR, that turns into a Tuesday drive-out. With TetherX, the angle is already lined up under the transaction.
Without TetherX
- Mon 9:04 - Open till report. Five voids flagged at store 47.
- Mon 9:30 - Email the area manager for the DVR password.
- Tue 10:00 - Drive 90 minutes to the store. Plug a USB into the DVR.
- Tue 13:00 - Scrub through six hours of footage to find each void.
- Wed - Pack the clips. The trail is now four days cold.
With TetherX
- Mon 9:04 - Open the dashboard. Voids at store 47 already highlighted.
- Mon 9:05 - Click the void. The till camera scrubs to that exact second.
- Mon 9:07 - Bookmark five clips. Stack them into one evidence pack.
- Mon 9:10 - Signed link to the LP team. Audit log recorded.
- Mon 9:15 - Same chain on every store. 90% faster than the DVR way.
The same scorecard works for refunds, no-sales, suspected employee fraud and customer dispute claims.
Every checkout line, every store, on one screen.
Stack a custom layout that makes sense to the people watching - every till in a region, every back door, every loading bay. The view persists per user. Loss prevention sees tills; the head of estate sees doors; the franchisee sees their five stores.
- Drag-and-drop layouts saved per user, per role.
- Cycle layouts on a wall display in the LP office.
- Same view on the phone for the area manager out on the road.
Layout - Checkout lines / region NW
6 liveEPOS events overlaid live. Click any tile to scrub to that transaction.
Sensors, audio and alerts that protect more than the till.
Modern retail does not break in. It overheats, leaks, props open or walks out the front door politely. TetherX puts the sensors, audio and AI on the same dashboard as the cameras - so the alert lands with the same person who already runs the chain.
Environmental sensors
Compatible temperature, humidity and water-leak sensors on every site - the chiller, the back-of-house freezer, the storage cupboard. Catch the failed compressor before Monday's stock loss, not after.
Shipment & delivery alerts
Get an alert the moment the delivery van arrives, the back gate opens or a pallet is dropped. ANPR catches repeat delivery drivers and unexpected vehicles on the loading bay.
Audio talk-down
Operator-led audio challenge through compatible camera speakers ends most after-hours intrusions before a guard rolls. Live or recorded - "this is a monitored store, please leave the premises".
Customer-cluster heatmaps Coming soon
See where customers cluster, which aisles they walk past and which displays earn the dwell. Use it to lay out a flagship - or close a poor-performing aisle on evidence, not gut.
Employee-experience access
Integrate cameras with leading access-control providers. Employee phone or badge unlocks the stockroom; the camera records the moment of access. Revoke a leaver in one click across the chain.
Camera tamper alerts
Notification when a camera is covered, repositioned, sprayed or unplugged. The covering of evidence becomes the evidence.
EPOS-aware cloud VMS for retail chains
Built around the workflows loss prevention, store ops and IT actually use. Loss prevention sees the till; the store manager sees the back door; head office sees the whole chain.
Every Store, Every Region, One Dashboard
Group stores by region, brand, district manager or franchisee. Map view colour-codes camera health, alarm state and access events live. Two clicks to a single till; one click back to the whole chain. No VPN, no "drive to the store to check the recorder".
- Map + list view across every store, colour-coded by health and alarm state
- Role-based access per region, brand or franchisee - your structure, your rules
- Native iOS / Android apps for area managers - same view, on the move
Tie Footage To The Till, Not The Timestamp
EPOS, alarm and access events sit on the same timeline as the camera feed. Scrub to the void, the no-sale or the staff entry - the till data, the door event and the camera angle are already lined up. Compatible with most modern EPOS platforms via the accredited installer.
- Voids, refunds, no-sales and discounts jump straight to the matching camera angle
- Customer-dispute clips packaged with the transaction receipt and signed-link shared
- Auditable record of every till event paired with its footage - chargeback-ready
AI Search Across The Chain
On-device AI classifies people and vehicles so a fox crossing the loading bay does not wake the duty manager. Search the whole chain by object, colour, zone and time - every vehicle at the back door on Saturdays last month - and get the clips back in seconds.
- Person, vehicle and animal detection on every supported camera
- Audio analytics across 63 sound classes - glass-break, shouting, alarm tones
- AI search across the chain - filter by object, colour, zone and time
Keep The Cameras Already On The Wall
TetherX is open by design. The TetherBox bridge connects to 1,000+ integrations and any ONVIF device, so the cameras already in your stores keep working. No rip-and-replace, no capital write-off, no asset register to redo. Add cloud, AI, ANPR and EPOS-linked timelines to the kit your last installer left behind.
- Works with the cameras already fitted - 1,000+ integrations and ONVIF
- TetherBox bridge installs in 5 min per store
- Health monitoring per camera, per disk, per store - find faults before the area manager does
The cybersecurity, storage and patching story for a chain.
Loss prevention signs off the till workflow. IT signs off everything else. The questions are always the same: where does the footage live, who patches it, and what happens when a store loses broadband. The block below is the answer.
Bank-level cybersecurity
ISO 27001 and SOC 2 certified cloud infrastructure. AES-256 encryption at rest, TLS 1.2+ in transit. Outbound-only VPN from every TetherBox - no inbound ports on the store network, no camera exposed to the open Internet.
Local-first plus cloud
The TetherBox records locally in every store, so a broadband outage never costs you footage. Critical clips and events sync to the regional cloud for off-site disaster recovery. Pick the storage region per site - UK, US, EU, Canada, Australia.
No per-store site visits
Platform features and security patches roll out to every TetherBox automatically. No engineer in a van to update a store, no per-camera firmware run, no Saturday-night maintenance window. Retention, resolution and AI analytics change from the dashboard, applied across the chain.
Audit-ready evidence
Every view, export and share is logged with the user, the time and the clip. SHA-1 tamper-evident hashes on exports. PCI DSS, UK GDPR and ICO Video Surveillance code alignment built in - the audit trail finance and legal need, without a spreadsheet.
99.9% cloud uptime SLA. Storage regions: UK, Europe, North America, Australia & India. Supported by 1,000+ integrations including the access-control, EPOS and intruder kit already in your stores.
Floor, fitting rooms, tills - on one screen.
Whole-estate shrinkage and footfall audit.
Retail platform brief
Get the retail platform brief by email.
What TetherX is, what it replaces, and how EPOS-linked surveillance pays for itself across a chain. PDF, in your inbox before you go.
No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.
How TetherX stands out for retail
Multi-site loss prevention on one platform - region managers see their stores, head office sees them all.
One platform, one bill
Video, EPOS-linked events, access control, ANPR and intruder alerts on one dashboard, one app, one bill - not separate systems per store.
Records through any outage
The TetherBox records full-rate on-site. A store-broadband drop never loses loss-prevention footage - it syncs when the link returns.
Your retention, full 4K
Set retention per camera at full 4K - long ORC evidentiary windows on tills and entrances, short elsewhere, with selective cloud to control chain cost. No pricing-band retention cap.
Keep your own ARC
Connect your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.
Built in the UK and Australia
Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).
Ringfence legacy cameras
Existing store cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.
Integrations and compliance for retail
The loss-prevention integrations and claim-defence evidence multi-site retail asks for.
EPOS integration Coming soon
Link voids, refunds and no-sales to the camera. Target platforms: Epos Now, Lightspeed, Square and Zonal in the UK; Tyro, Kounta, Redcat, Bepoz and Impos in Australia.
Slip-and-fall claim defence
Retained, time-stamped, tamper-evident footage defends fraudulent injury and liability claims - share a signed clip with your insurer in seconds.
Car-park ANPR
Camera-native plate reading plus ZatPark, ParkingEye and Unity5 integration.
Face matching Beta
Match known offenders or VIPs against a watchlist - available through integrated equipment, with native TetherBox edge matching in testing.
Audio talk-down, built in
Live or recorded talk-down built into the TetherBox, working with Axis, Zenitel, Bosch, 2N, Algo and Barix speakers.
Audio analytics for the shop floor
Glass-break, aggressive-tone, scream and smoke-alarm detection on audio-capable cameras - 63 sound classes in total. Flag a smashed display case or a raised voice at the counter on the same timeline as the camera, so LP and the store manager see the event the moment it happens, not on the next morning's scrub.
What retail teams ask before they switch
LP team driving store-to-store with a USB stick to pull a clip?
The void, the angle and the audit trail in the same click - on a phone, on a Monday.
A TetherX-accredited local installer scopes your stores and quotes one project price.
Ready to scope your stores?
Tell us roughly how many stores, tills and cameras you have. We route your enquiry direct to a TetherX-accredited installer who fits retail - no central sales call.
We reply by email, usually within within 1 business day.
