Accreditations across the TetherX installer network

TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.

NSI 9 ISO 9001 6 SSAIB 5 SafeContractor 5 BAFE 4 CHAS 4 ConstructionLine 4 Cyber Essentials 3 NICEIC 2 ISO 14001 2

Counts reflect partners currently in the TetherX directory holding each accreditation.

FOUR INGREDIENTS

Four ingredients for better restaurant security & operations.

Drive-thru, kitchen pass, dining floor, back-of-house. Each gets one capability that makes the day measurably better - and the four sit on one timeline.

INGREDIENT 1

Drive-thru lane ANPR

Read the plate at the order point and keep a time-stamped record of every car through the lane. Tying each plate to its order ticket is planned for 2027.

INGREDIENT 2

Kitchen pass & food safety

Cameras at the pass, prep stations and walk-in support FSA and HACCP audits without sending a regional manager. Bookmark a temperature-log moment, share the clip with the franchisor or EHO by signed link.

INGREDIENT 3

Till-floor evidence

Review the till camera by time, store and shift, flag the footage and share a signed clip. EPOS integration, putting voids, refunds and no-sales on the same timeline, is planned for 2027.

INGREDIENT 4

Dining-floor flow

Compare directional entrance counts by hour to inform staffing. Support configures compatible AI hardware and unattended-counter or sustained-gathering rules, with cloud notifications while connected.

DRIVE-THRU DEEP DIVE

The drive-thru lane, instrumented

ANPR is the obvious bit. The valuable bit is what you do with the plate next.

Read every plate at the order point

The order-point camera reads the plate in real time, so every car through the lane has a time-stamped record. Order-management integration, tying each plate to its order ticket so the runner knows which bag is whose, is planned for 2027.

  • ANPR overlay on the order-point camera, real-time plate read
  • Order ID associated with plate: planned for 2027
  • Repeat-customer recognition across visits and across sites in a region
  • "I never got my order" disputes resolve in a thirty-second signed clip share
A customer ordering from a car at a drive-through speaker
BUILT FOR FRANCHISE & LP TEAMS

The day-to-day workflows on one platform

Built around how franchise area managers, loss-prevention leads and EHO-facing operations actually work - day shift, late shift and after the lights go out.

EPOS event search (planned for 2027)

EPOS integration, planned for 2027, will let you search voids, refunds, no-sales, comps and high-value discounts across the chain, each opening to its till camera.

Till-side employee-theft investigation

Review the till camera by time and shift across every store, flag the footage and build the evidence pack in minutes, not an afternoon of DVR searching. Automatic pattern flags from till data arrive with EPOS integration, planned for 2027.

Service quality & customer-employee interactions

Audio-capable cameras at the counter, drive-thru window and dining floor capture the exchange of funds, goods and the tone of the interaction. Use it for service-quality reviews, training clips and staff-safety incidents - and as evidence when a complaint reaches head office.

Food-safety & HACCP evidence on tap

Pin a moment to a HACCP checklist entry, bookmark a fridge-temperature alert at the till camera, share the clip with the franchisor or EHO by signed link. No regional-manager site visit needed for an audit query.

Camera-tampering & obstruction alerts

If a camera is repositioned, sprayed, taped over, unplugged or loses its feed, the platform fires an incident-based alert with a timestamp and a clip of the last good frame. The till-side camera that "happened to be blocked" during a void is no longer a coincidence - it is an audit item.

Audio talk-down after hours

Compatible camera speakers let monitoring (or a duty manager) talk down a back-door tamper at 02:00 before it becomes a glazier callout. Two-way audio integrates with the same timeline as the camera.

Footfall and unattended service points

Review directional entrance counts by hour to inform staffing. Support configures unattended-counter or sustained-crowd alerts on compatible AI hardware. Notify the duty manager or use recorded audio through configured equipment while connected.

Records through any outage

The TetherBox records full-rate on-site at every restaurant, so a back-of-house broadband drop or a noisy 4G site never costs you the till-side or drive-thru footage you need. When the link returns, events and clips sync to the cloud - franchise area managers and LP teams still have the evidence, even from the site that lost its line on Friday night.

SENSOR-AWARE OPERATIONS

Know before you open the doors.

The TetherBox reads environmental sensors over Modbus and ingests flood, temperature and humidity events from compatible cameras. Same timeline as the cameras, same alert pipeline as a tamper or line-crossing event - routed to the manager's phone before the first customer arrives.

Cold-storage temperature alerts

A temperature probe on the walk-in or under-counter fridge reads into the TetherBox over Modbus. If the temperature drifts overnight, the alert fires on the same timeline as the till and kitchen cameras - so the manager has the heads-up on their phone before they unlock the door, not after a shift of spoiled stock.

Flood & leak detection

Camera-side flood events from compatible cameras, plus a TetherBox sensor input for a floor probe under the sink, dishwasher or walk-in. A burst pipe at 03:00 routes an alert with a clip of the last good frame to the duty manager - hours of mop-up before service, instead of a closed-doors morning.

Extractor & ventilation faults

A sensor input wired to the extractor or ventilation panel surfaces a tripped fan or fault contact as an alert on the platform. The kitchen team gets the heads-up before lunch service, and the evidence sits next to the camera clip if an EHO or insurer queries it later.

TetherX reads sensors and routes the alert with camera evidence; it does not drive plant or BMS / HVAC control. The decision to dispatch an engineer stays with your team.

PLATFORM CAPABILITIES

Cloud VMS for restaurant groups

Three tabs, three workflows. Tap one to see how the platform delivers it.

Till Cameras And Evidence Packs

Review the till camera by time, store and shift, flag the footage and share a signed clip. EPOS integration, putting voids, refunds and no-sales on the timeline, is planned for 2027.

  • Search events by time, store and camera
  • Flag footage and build evidence packs across multiple incidents
  • EPOS transactions on the timeline: planned for 2027
TetherX event search with camera thumbnails and filters on a laptop

Kitchen Pass, Prep Stations & Food Safety

Cameras at the pass, prep stations and walk-in. Pin moments to HACCP checks, evidence FSA compliance without dispatching a manager, share clips with the franchisor by signed link.

  • Camera bookmarks tied to HACCP checks & temperature logs
  • Line-crossing alerts for kitchen-only areas
  • Audit-grade evidence pack export for EHO and insurer queries
TetherX camera views, map and activity charts on desktop, laptop, tablet and phone

Keep The Cameras Already In Every Restaurant

TetherX is open by design. The TetherBox bridge supports 1,000+ integrations and any ONVIF device - IP, analog and HD-over-Coax cameras all keep working through the existing DVR. Bridge installs in 15 min per restaurant, no rip-and-replace.

  • Works with IP, analog and HD-over-Coax cameras already fitted - 1,000+ integrations and ONVIF
  • TetherBox bridge installs in 15 min per restaurant - no per-camera swap
  • Health monitoring per camera, per disk, per store - including tamper / obstruction alerts
TetherX camera views on a laptop, tablet and phone
Restaurant kitchen pass

Kitchen service areas need visibility during busy shifts.

Outdoor restaurant seating beside a pavement

Dining areas and entrances extend the security task beyond the kitchen.

Restaurants platform brief

Get the restaurants platform brief by email.

Drive-thru ANPR, kitchen and HACCP oversight, dining-floor flow analytics and multi-store operations - the full brief for franchise, LP and area-management leads. PDF, in your inbox before you go.

Please complete the verification.

No sales call; your details stay with us. We route serious enquiries through accredited local TetherX installers.

WHY TETHERX

How TetherX stands out for restaurants

Open platform, channel-only, built for the workflows franchise area managers and LP teams run - on one bill.

One platform, one bill

Video, access control and intruder alerts on one dashboard, one app, one bill - not separate systems per restaurant.

Records through any outage

The TetherBox records full-rate on-site. A site-broadband drop never loses dispute or loss-prevention footage - it syncs when the link returns.

Your retention, full 4K

Set retention per camera at full 4K - long on till and entrance cameras, short elsewhere, with selective cloud to control chain cost.

Keep your own ARC

Connect your existing monitoring station for out-of-hours response - Immix, Sentinel, CONXTD, MASterMind, Bold Manitou, Stages, CHeKT and others. Any ARC software can connect via a generic link - no special integration required. Each franchisee keeps their contract.

Built in the UK and Australia

Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).

Ringfence legacy cameras

Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.

Integrations & compliance

Integrations and compliance for restaurants

Loss prevention and claim-defence evidence for the whole estate.

EPOS integration Coming soon

Planned for 2027: tie voids, refunds, no-sales and discounts to the camera. Target platforms: Epos Now, Lightspeed, Square and Zonal in the UK; Tyro, Kounta, Redcat, Bepoz and Impos in Australia.

Slip-and-fall claim defence

Retained, time-stamped, tamper-evident footage of the dining floor and wet-floor kitchen areas defends fraudulent injury and liability claims.

RESTAURANTS FAQ

What restaurant groups ask before they switch

No. TetherX supports 1,000+ integrations and any ONVIF device, and the TetherBox bridges IP, analog and HD-over-Coax cameras through the existing DVR - so the cameras already on the wall keep working. Typical install is 15 min per restaurant, scoped and fitted by the accredited installer.

EPOS integration is planned for 2027, starting with Epos Now, Lightspeed, Square and Zonal in the UK and Tyro, Kounta, Redcat, Bepoz and Impos in Australia. It will put voids, refunds, no-sales, comps and discounts on the same timeline as the till camera. Until then, review the till camera by time, store and shift.

Not yet: order-management integration is planned for 2027. Today, ANPR on the order-point camera reads every plate, and "I never got my order" disputes resolve in seconds with a signed clip share - not a regional-manager visit.

Cameras at the pass, prep stations and walk-in act as evidence for HACCP checks and FSA inspections. Bookmark a temperature-log moment or a hand-wash check, share the clip with the franchisor or EHO by signed link, keep an audit log every operator can stand behind. TetherX is the evidence layer - the food-safety policy is yours.

TetherX platform pricing is from £100/site/year, plus the partner's hardware and install cost. For a multi-store chain the accredited installer scopes the estate and quotes one project price - no central upsell and no perpetual-licence trap.

A TetherX-accredited local installer who deploys on restaurant estates. They scope the deployment, install the bridge, train your franchise and LP teams and handle on-the-ground support. TetherX backs them with platform engineering.

Franchise area managers driving site to site to pull a dispute clip off a DVR?

Drive-thru ANPR, kitchen-pass evidence and dining-floor flow on one screen, on any phone.

A TetherX-accredited local installer scopes your restaurants and quotes one project price.

Ready to scope your restaurants?

Tell us roughly how many sites, how many drive-thrus and what EPOS you run. We route the enquiry direct to a TetherX-accredited installer who deploys on restaurant estates - no central sales call.

We reply by email, usually within one business day.