Get in Touch
We'd love to hear from you! Whether you're a security professional looking to provide your customers' with a TetherX solution, or you have a property or properties you're looking to secure. Please take a few minutes to fill out the enquiry form below and we'll be happy to get in touch.
GET IN TOUCHGet in touch with our team
Fill out the form below and we'll get back to you within 1 to 3 business days depending on the nature of your inquiry
Our Locations & Contact Details
Multiple ways to reach us and visit our facilities
Call Us
UK: Monday - Friday: 9:00 AM - 6:00 PM GMT
Australia: Monday - Friday: 9:00 AM - 5:00 PM AEST
Why Contact TetherX?
Platform Expertise
Developers of the TetherX security platform with deep technical knowledge
Expert Support Team
Technical support and guidance for integrators and partners
Quick Response
We respond to all inquiries within 2 business days
Partner Network
Connect with our extensive network of approved partners
Frequently Asked Questions
Quick answers to common questions about TetherX
What is TetherX and how does it work?
TetherX is an open cloud Video Management System (VMS), Video Surveillance as a Service (VSaaS), and Physical Security Platform as a Service (PSaaS) that connects all your physical security devices into a single visual dashboard. It brings together video surveillance, alarm panels, access control, and other IP or serial devices to the cloud for centralised monitoring and management.
What is TetherBox and do I need one?
As a software company, TetherX provides the platform software that can run on various hardware options. TetherBox is our pre-configured hardware gateway device that connects your on-site security equipment to the TetherX cloud platform. However, our software can also run on any compatible Intel, AMD or ARM server, including Raspberry Pi devices. You can purchase a TetherBox directly from us or one of our partners, or deploy our software on your existing compatible hardware.
Do you provide installation and monitoring services?
We are the platform developers. Installation and monitoring services are provided by our extensive network of certified partners globally. We can connect you with approved partners in your area who offer these services.
How can I become a TetherX partner or integrator?
We welcome new partners! Our partner program includes free technical and sales training, access to our platform, marketing support, and ongoing technical guidance. Complete our partner registration form or contact us to learn more about joining our partner network.
What types of devices and systems does TetherX integrate with?
TetherX integrates with video surveillance cameras, alarm panels, access control systems, network infrastructure, and other IP or serial devices. We support many major manufacturers including Hanwha, Axis, Paxton, Texecom, Hikvision, and many others. View the full list of supported devices and integrations.
Can I get a demo of the TetherX platform?
Absolutely! We offer live platform demonstrations to show you how TetherX can revolutionise your physical security operations. Schedule a demo to see our dashboard, integration capabilities, and how we can help streamline your security management.