Enhanced Control Room & ARC Operations
Streamline your alarm receiving centre with intelligent event correlation,
reduce false alarms by 80%, and onboard new sites instantly
without network headaches.
Up and Running in Minutes, Not Months
Traditional monitoring platforms mean buying servers, complex network setup, ongoing maintenance, expensive licenses, and software installation before you even see your first event. With TetherX, simply log in and start monitoring - test if the platform suits your operations before committing.
No licenses to purchase
No IT projects to manage
TetherX as Your Cloud VMS & ARC Platform
A complete cloud-native video management system for control rooms and ARCs. Unlike traditional on-premise software, TetherX is fully cloud-based with edge devices that make setup effortless. No software to install, no complex network configuration.
- Video wall support - Works on any display configuration
- Visual event timeline - Correlated events with video thumbnails
- Full device control - PTZ, two-way audio, firmware updates
- Multi-site management - Thousands of sites from one dashboard
Built for Alarm Receiving Centres
Purpose-built features that dramatically improve operator efficiency
Multi-Operator Event Processing
Pending Events
When an operator opens an event, it's marked as Pending for 3 minutes - preventing other operators from duplicating work.
Live Preview on Hover
Hover over any camera icon to see a live preview - quickly check if activity is ongoing before opening the full event.
Real-time Toggle
Pause new events during backlog processing. Focus on existing events without interruption, then re-enable when ready.
Monitoring Strip & Soft Close
When closing an event with ongoing activity, it moves to a Monitoring Strip instead of disappearing. Push events back to the main list with one click if activity continues.
- Configurable countdown - Default 5 minutes, sorted oldest-first
- Final warning - Last 30 seconds pulse red for attention
- Activity alerts - Flash when new analytics detected (person, vehicle, motion)
- One-click reopen - Push event back to main list for full review
- 90% fewer events - One event covers what previously generated multiple alerts
ARC Performance Reports
Daily pre-aggregated reports showing event handling metrics, operator performance, and camera activity. Everything you need to measure and improve ARC operations.
- 60-day trends - Events per day and response time trends
- KPI dashboard - Total events, average response time, alerts, closed percentage
- Hourly distribution - See when your busiest periods are
- Operator performance - Response times by operator with direct links
- Busiest cameras - Identify high-activity zones quickly
Visual Event Timeline
See all security events on a unified timeline with video thumbnails, making it easy to understand what happened and when. Evidence retrieval that used to take hours now takes seconds.
- Real-time correlation - Events from multiple systems shown together
- Video thumbnails - Visual context for every event
- 90% faster evidence - Find footage in seconds, not hours
- One-tap sharing - Send evidence to authorities instantly
Integrate with Your Existing ARC Software
Already using IMMIX, Sentinel, or another monitoring platform? TetherX integrates seamlessly, delivering clean video events directly into your existing workflow. No need to change how your operators work - just better data, faster.
- One API - Connect to 17,000+ devices from 200+ manufacturers
- Clean events - Pre-filtered alerts reduce false alarms by 80%
- Video verification - High quality images attached to every alarm
- Contextual events - Correlate CCTV, access control, and alarm panels into single events
- Better compatibility - Works with devices your ARC doesn't natively support
Onboard New Sites in Minutes, Not Days
Solve Connectivity Challenges
No port forwarding, no static IPs needed. Works with cellular/4G/5G connections and corporate networks with strict IT policies. No working with local IT teams to open ports.
Configure Once, Not Per Camera
Enter your SMTP line handler details once within TetherX - not per camera or per recorder. All cameras on a site are automatically configured.
Resilient to Changes
Replace a camera, swap a recorder, reset a router, change ISP - everything keeps working. No risk of network changes breaking your ARC connection.
Reliable Signalling
Alarms are never silently dropped. If an alarm cannot be reported, a health alert is raised so you know immediately.
Secure Communication
All communication is encrypted. No need to keep firmware up to date or expose local networks to external threats.
Key Holder Pre-Screening
Optionally notify key holders first. Alarms they dismiss won't reach your operators, reducing workload.
Compatible with leading ARC platforms
IMMIX
Full integration
Sentinel
Direct tethering
CONXTD
Seamless connection
HikCentral
Native compatibility
Enterprise Security
Built for professional monitoring operations with enterprise-grade security
Plug & Play Setup
Cloud-based platform - login and start immediately. Secure outbound connections work through most firewalls.*
* Corporate networks blocking outbound traffic may need to whitelist TetherX endpoints
ISO Compliant Infrastructure
ISO9001 and ISO27001 compliant data centres with regular penetration testing and security audits.
Device Ring-Fencing
Secure isolation of existing security devices with encrypted communication channels.
Ready to Enhance Your Control Room?
Join control rooms worldwide that have reduced false alarms
while improving response times and operational efficiency.