Accreditations across the TetherX installer network
TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.
Counts reflect partners currently in the TetherX directory holding each accreditation.
Tune retention to the regulation, not the recorder you bought.
ICO guidance, CQC expectations and trust information-governance policy all move. The DVR under the office desk does not. With TetherX, retention is a per-camera setting changed from the dashboard - no hardware swap, no service window, no clinical-area shutdown.
Per-camera, per-area
Public-realm cameras at 30 days. A&E corridor at the trust's clinical-evidence policy. Drugs cupboard and controlled-medicines store at the regulator's maximum. Each setting lives on the camera, not the box, and the dashboard records who changed it.
Local first, cloud second
Record locally to a TetherBox on site - clinical Wi-Fi failure does not lose footage. Mirror to a UK storage region for evidence redundancy. The recorder under the desk can still get stolen; the evidence does not leave with it.
DPIA, DPA-2018 and ICO-ready
Named-user audit trail on every view, share and download. Signed, time-bounded clip links. Subject Access Requests answered in days. DPIA documentation pre-mapped to the platform's data flows.
Four workflows IG, estate and clinical-safety teams actually run.
Borrowed from how trusts, hospital groups and care operators already work - mapped onto one timeline, one audit log and one estate dashboard.
Restricted areas + access on one timeline
Drugs cupboard, controlled-medicines store, theatre prep, server room. The reader event and the camera frame on the same second - one audit, not two systems. Integrates with Salto and the access-control brands your installer already deploys, so you keep your reader estate.
Patient-safety incident reviews
A fall, a complaint, a near-miss. Build a clip pack across multiple cameras in one timeline, bookmark the moments that matter, redact bystanders where required, and share the file with the investigating clinician by signed link. No DVR exports, no USB sticks, no chain-of-custody dispute.
Supply management - drugs & PPE
Live and historic views of controlled-drugs cabinets, PPE stores and laundry rooms. Evidence-grade footage protects staff against false accusations and supports liability cases when stock walks. Audio talk-down on compatible cameras for after-hours intrusion.
A&E & ward de-escalation
Audio analytics catch aggressive-tone, shouting and glass-break events on the same alert that the camera fires. Live talk-down through compatible camera speakers de-escalates after-hours incidents - the duty manager intervenes before security arrives.
From a single GP surgery to a multi-site trust
From a regional ICB level down to a community pharmacy. Every site under one dashboard, scoped by role - estate director, security lead, head of nursing, IG officer, IT.
Estate & multi-site oversight
Map view of every site. Trust-wide for the estate director, site-scoped for the matron, role-scoped for the duty manager. No VPN, no driving to the recorder room.
iOS & Android remote access
Native iOS and Android apps for the duty manager, on-call clinician or estate lead. Check on a high-risk patient bay, confirm staff compliance in a restricted ward, or verify an after-hours alert from the car park - without driving back to site or logging a ticket with clinical IT.
Car parks, ANPR & ambulance bays
Number-plate reading on entrance cameras. Flag repeat anti-social vehicles. Keep ambulance bays clear with read-on-entry alerts to the duty manager.
Per-camera health monitoring
Daily camera, disk and bridge health checks. Estate teams find the broken camera before a ward sister logs a ticket - one less call to the IT helpdesk.
Police & LADO signed-link share
Time-bounded link drops the clip in the investigating officer's inbox. Audit log records who viewed and downloaded, when. Used daily for police liaison and safeguarding referrals.
Care homes & sheltered housing
Communal-area cameras, lift cameras, external walkways. Lone-worker visibility for night staff. Audit trail for safeguarding investigations and CQC inspections.
Continuous security patching
Firmware, VMS and bridge updates roll out from the platform on a continuous schedule - no maintenance window booked against a clinical area, no ticket queued with the trust IT team. Cyber-resilience burden lifts off clinical IT and onto the platform.
IT-light, IG-friendly
Cloud-managed - clinical IT does not run the platform, the accredited installer does. SSO and named-user audit on every action, ready for the trust IG officer to sign off.
Retention to the regulation, not the recorder
Ward and clinical-area coverage.
From a GP surgery to a multi-site trust.
Healthcare platform brief
Get the healthcare brief by email.
Per-camera retention, DPIA workflow, restricted-area integration, patient-safety investigations and CQC-friendly audit. The full brief for trust IG, IT and estate leads. PDF, in your inbox before you go.
No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.
How TetherX stands out for healthcare
Footage your Information Governance team is happy to sign off - across wards, clinics and multiple sites.
One platform, one bill
Video, access control and intruder alerts on one dashboard, one app, one bill - not three systems from three vendors.
Records through any outage
The TetherBox records full-rate on-site. A clinical Wi-Fi or site-link drop never loses footage - it syncs when the link returns.
Your retention, full 4K
Set retention per camera at full 4K - long on incident-prone areas, short elsewhere - without re-buying a storage tier. No pricing-band retention cap.
Keep your own ARC
Connect your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.
Built in the UK and Australia
Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).
Ringfence legacy cameras
Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.
Built for patient-data compliance
Patient footage is special-category data - TetherX gives you the controls to handle it.
Health-data compliance, by region
Role-based access, a full audit trail and configurable retention help you meet UK GDPR and the Data Protection Act 2018 with the Caldicott Principles, GDPR Article 9 across the EU, and the Privacy Act 1988, Australian Privacy Principles and My Health Records Act in Australia.
Nurse-call ready
Our open API can integrate with nurse-call and clinical systems such as Ascom, Rauland and Hillrom, and UK names like Aid Call, Static Systems and Courtney Thorne - tie a call to the camera that covers the bay.
What trust IG, IT and estate leads ask before they switch
IG officer chasing footage on a recorder under the estate-team desk for next week's SAR?
Per-camera retention on policy, audit trail at the click, signed-link evidence to the investigator in seconds.
A TetherX-accredited local installer scopes your sites and quotes a project price - no central sales call.
Ready to scope your trust or care group?
Tell us roughly how many sites, cameras and restricted areas you have. We route your enquiry direct to a TetherX-accredited installer who deploys on healthcare estates - no central sales call.
We reply by email, usually within one business day.