Accreditations across the TetherX installer network

TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.

NSI 9 ISO 9001 7 SSAIB 5 SafeContractor 5 BAFE 4 CHAS 4 ConstructionLine 4 Cyber Essentials 3 NICEIC 2 ISO 14001 2 ISO 27001 1

Counts reflect partners currently in the TetherX directory holding each accreditation.

RETENTION, NOT REPLACEMENT

Tune retention to the regulation, not the recorder you bought.

ICO guidance, CQC expectations and trust information-governance policy all move. The DVR under the office desk does not. With TetherX, retention is a per-camera setting changed from the dashboard - no hardware swap, no service window, no clinical-area shutdown.

Per-camera, per-area

Public-realm cameras at 30 days. A&E corridor at the trust's clinical-evidence policy. Drugs cupboard and controlled-medicines store at the regulator's maximum. Each setting lives on the camera, not the box, and the dashboard records who changed it.

Local first, cloud second

Record locally to a TetherBox on site - clinical Wi-Fi failure does not lose footage. Mirror to a UK storage region for evidence redundancy. The recorder under the desk can still get stolen; the evidence does not leave with it.

DPIA, DPA-2018 and ICO-ready

Named-user audit trail on every view, share and download. Signed, time-bounded clip links. Subject Access Requests answered in days. DPIA documentation pre-mapped to the platform's data flows.

HEALTHCARE WORKFLOWS

Four workflows IG, estate and clinical-safety teams actually run.

Borrowed from how trusts, hospital groups and care operators already work - mapped onto one timeline, one audit log and one estate dashboard.

Restricted areas + access on one timeline

Drugs cupboard, controlled-medicines store, theatre prep, server room. The reader event and the camera frame on the same second - one audit, not two systems. Integrates with Salto and the access-control brands your installer already deploys, so you keep your reader estate.

Patient-safety incident reviews

A fall, a complaint, a near-miss. Build a clip pack across multiple cameras in one timeline, bookmark the moments that matter, redact bystanders where required, and share the file with the investigating clinician by signed link. No DVR exports, no USB sticks, no chain-of-custody dispute.

Supply management - drugs & PPE

Live and historic views of controlled-drugs cabinets, PPE stores and laundry rooms. Evidence-grade footage protects staff against false accusations and supports liability cases when stock walks. Audio talk-down on compatible cameras for after-hours intrusion.

A&E & ward de-escalation

Audio analytics catch aggressive-tone, shouting and glass-break events on the same alert that the camera fires. Live talk-down through compatible camera speakers de-escalates after-hours incidents - the duty manager intervenes before security arrives.

What healthcare estates use it for

From a single GP surgery to a multi-site trust

From a regional ICB level down to a community pharmacy. Every site under one dashboard, scoped by role - estate director, security lead, head of nursing, IG officer, IT.

Estate & multi-site oversight

Map view of every site. Trust-wide for the estate director, site-scoped for the matron, role-scoped for the duty manager. No VPN, no driving to the recorder room.

iOS & Android remote access

Native iOS and Android apps for the duty manager, on-call clinician or estate lead. Check on a high-risk patient bay, confirm staff compliance in a restricted ward, or verify an after-hours alert from the car park - without driving back to site or logging a ticket with clinical IT.

Car parks, ANPR & ambulance bays

Number-plate reading on entrance cameras. Flag repeat anti-social vehicles. Keep ambulance bays clear with read-on-entry alerts to the duty manager.

Per-camera health monitoring

Daily camera, disk and bridge health checks. Estate teams find the broken camera before a ward sister logs a ticket - one less call to the IT helpdesk.

Police & LADO signed-link share

Time-bounded link drops the clip in the investigating officer's inbox. Audit log records who viewed and downloaded, when. Used daily for police liaison and safeguarding referrals.

Care homes & sheltered housing

Communal-area cameras, lift cameras, external walkways. Lone-worker visibility for night staff. Audit trail for safeguarding investigations and CQC inspections.

Continuous security patching

Firmware, VMS and bridge updates roll out from the platform on a continuous schedule - no maintenance window booked against a clinical area, no ticket queued with the trust IT team. Cyber-resilience burden lifts off clinical IT and onto the platform.

IT-light, IG-friendly

Cloud-managed - clinical IT does not run the platform, the accredited installer does. SSO and named-user audit on every action, ready for the trust IG officer to sign off.

RETENTION MODEL

Retention to the regulation, not the recorder

TetherX per-camera retention diagram
NHS hospital corridor

Ward and clinical-area coverage.

Hospital exterior at dusk

From a GP surgery to a multi-site trust.

Healthcare platform brief

Get the healthcare brief by email.

Per-camera retention, DPIA workflow, restricted-area integration, patient-safety investigations and CQC-friendly audit. The full brief for trust IG, IT and estate leads. PDF, in your inbox before you go.

Please complete the reCAPTCHA verification.

No sales call; your email stays with us. We route serious enquiries through accredited local TetherX installers.

WHY TETHERX

How TetherX stands out for healthcare

Footage your Information Governance team is happy to sign off - across wards, clinics and multiple sites.

One platform, one bill

Video, access control and intruder alerts on one dashboard, one app, one bill - not three systems from three vendors.

Records through any outage

The TetherBox records full-rate on-site. A clinical Wi-Fi or site-link drop never loses footage - it syncs when the link returns.

Your retention, full 4K

Set retention per camera at full 4K - long on incident-prone areas, short elsewhere - without re-buying a storage tier. No pricing-band retention cap.

Keep your own ARC

Connect your existing monitoring station - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.

Built in the UK and Australia

Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).

Ringfence legacy cameras

Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.

Integrations & compliance

Built for patient-data compliance

Patient footage is special-category data - TetherX gives you the controls to handle it.

Health-data compliance, by region

Role-based access, a full audit trail and configurable retention help you meet UK GDPR and the Data Protection Act 2018 with the Caldicott Principles, GDPR Article 9 across the EU, and the Privacy Act 1988, Australian Privacy Principles and My Health Records Act in Australia.

Nurse-call ready

Our open API can integrate with nurse-call and clinical systems such as Ascom, Rauland and Hillrom, and UK names like Aid Call, Static Systems and Courtney Thorne - tie a call to the camera that covers the bay.

Healthcare FAQ

What trust IG, IT and estate leads ask before they switch

Each camera carries its own retention policy. Public-realm cameras might run at 30 days; A&E corridors at the trust's clinical-evidence policy; the controlled-medicines store at the regulator's maximum. Adjusting any of them is a dashboard change, with the user and the timestamp recorded - no engineer visit, no service window, no clinical-area shutdown. If guidance changes, the policy changes the same day.

Yes. Every view, share and download is recorded against the named user who did it. Recordings stay in your chosen storage region - UK by default for UK trusts and care groups - and signed evidence links are time-bounded and revocable. We supply a DPIA crib sheet your IG officer can map onto the trust template, and audit reports for SAR responses ship out of the box.

Yes. Reader events and camera frames live on the same timeline, so the audit answer to "who badged into the drugs cupboard at 02:47, and what did the camera see?" is one click, not two systems. TetherX integrates with Salto and the wider access-control estate your accredited installer deploys; you keep your existing readers and door hardware.

No. TetherX supports 1,000+ integrations and any ONVIF device, so the cameras already across the trust keep working. A TetherBox bridge sits next to the existing recorder and brings those feeds into the cloud. Typical bridge install is 5 min per site - usually scheduled outside clinical hours so no ward is disturbed.

A signed link with a configurable expiry drops the clip in the investigator's inbox. No USB sticks on a ward computer, no chain-of-custody arguments, no engineer dispatched to burn a disc. The audit log records who viewed and downloaded it, when. The same workflow covers police liaison, LADO referrals and any ICO audit request.

A TetherX-accredited local installer who deploys on healthcare estates. They scope the deployment, install the TetherBox bridges, train your estate, security and IG teams, and handle on-the-ground support. If you have an in-house facilities or clinical-IT team, we offer free training so they can run the platform end-to-end. No central TetherX sales call - your local installer owns the relationship.

IG officer chasing footage on a recorder under the estate-team desk for next week's SAR?

Per-camera retention on policy, audit trail at the click, signed-link evidence to the investigator in seconds.

A TetherX-accredited local installer scopes your sites and quotes a project price - no central sales call.

Ready to scope your trust or care group?

Tell us roughly how many sites, cameras and restricted areas you have. We route your enquiry direct to a TetherX-accredited installer who deploys on healthcare estates - no central sales call.

We reply by email, usually within one business day.