Written and fact-checked by Roman Gaufman, Founder & CEO, TetherX

WHERE EAGLE EYE / BRIVO COSTS YOU

Premium pricing for a constrained model.

The commercial picture is in the table above and unpacked aspect by aspect further down the page. These three are about the company rather than the product.

The merger has been hard on the people who answer the phone

Eagle Eye and Brivo merged on 29 December 2025 and the combined business now trades as Brivo. Ken Francis, president of Eagle Eye for years, left in September 2024 ahead of the deal, and roughly 30 to 40 sales staff went the day it closed. Glassdoor has sat below 3 out of 5 with under 40% recommending the employer, well under the industry norm. An integrator who has spent years building relationships inside that business is rebuilding them now.

Every price now comes from Brivo sales

There is no published price list, so each conversation routes through a Brivo quote against a spreadsheet of close to a thousand SKUs. IPVM has confirmed headline pricing climbing across 2025 and 2026. It flags the new Brivo Access plus Eagle Eye Video bundling as being in open conflict with the open-ecosystem message the brand is built on. Bundling is the dominant pricing dynamic now, and it is not the one an open-platform buyer signed up for.

Three apps, and the customer picks wrong

Viewer, Smartphone Camera and CameraManager are separate downloads. The one the customer wants is Viewer, rated 4.2 out of 5, and the installer finds out which one they installed on the support call.

AT A GLANCE

Eagle Eye / Brivo and TetherX, question by question

The 9 questions an integrator asks on a site walk, answered for both platforms.

Question Eagle Eye / Brivo TetherX
What you do with the recorders already on site Replaced by an Eagle Eye Bridge or CMVR appliance at every site, on the Eagle Eye SKU and its hardware refresh cycle. The only bridgeless route is in-camera SD cards. They stay. The TetherBox sits alongside the existing NVRs, DVRs and panels and pulls from them. It runs as software on a server the site already owns, so nobody rips out working kit to start.
Which devices you can connect Thousands of IP camera models connect through the Bridge, which is a genuine strength - but the Bridge itself is not optional. 1,000+ integrations across 17,000+ device models, plus any ONVIF camera with full features - not a bridged, feature-reduced tier.
What your operators see on one timeline Video and access control after the December 2025 merger, sold as a Brivo Access plus Eagle Eye Video bundle. Central-station monitoring relies on third-party Immix. Video, access control, intruder and automation. One operator, one timeline, one dashboard across all four.
What you can still do when the Internet drops The Bridge holds a small local buffer, but the cloud is the canonical recording target - this is a true-cloud design, not a local-first one. Keeps recording and keeps working. Recording, doors and alarms run on the TetherBox on the local network, and the console picks up where it left off when the link returns.
What your uplink has to carry Video streams continuously off the camera or Bridge to the cloud. Sites with thin or metered connectivity feel it. Thumbnails, metadata, and the clips an operator opens or chooses to sync. A thin rural line still records every camera, because recording never leaves the local network.
Where the AI runs A mature analytics ladder - number plates, people, vehicle, line-cross - billed as separate line items on top of the base camera SKU. At the edge on the TetherBox: person, vehicle and animal detection plus 63-class audio analytics, searchable across multi-site footage in seconds. The platform keeps evolving with additional analytics through the year.
Who you buy it from Through partners, with every pricing conversation routed to a Brivo sales quote after the merger. Your installer, always. TetherX sells through the channel only and does not quote end customers direct, so the integrator keeps the account.
What you actually pay for $15-50 per camera per month, where each camera is its own SKU priced by resolution band, retention period and contract term. Number plates, 911 sharing, extended retention and analytics bill separately, off a near-thousand-SKU list with no public pricing. An annual subscription by channel count, from £100/site/year. Not per operator seat, not per analytic, and no concurrent-user cap.
What you keep if you stop paying Cloud access and recording stop. The Bridge or CMVR hardware is an Eagle Eye SKU with no life outside the platform. The TetherBox keeps a local interface for live view and recent footage with no Internet and no subscription, so the site is never dark.

Eagle Eye / Brivo column built from: Brivo (merged entity) on LinkedIn, Eagle Eye Networks platform.

EAGLE EYE / BRIVO vs TETHERX

Two cloud-native VMS. Two operating models.

Both unify cameras with access after the merger. The honest read on where each one wins and where each one costs you something - the nine aspect tables below break each line down.

Eagle Eye / Brivo

Strengths

Market-share leader in cloud VMS with the longest US install base

Mature analytics ladder - LPR, people detection, vehicle, line-cross

RapidSOS direct-to-911 video sharing (US-only feature)

Trade-offs

Proprietary Bridge or CMVR appliance at every site (the only bridgeless option is fail-prone in-camera SD cards) - Eagle Eye / Brivo SKU only, customer locked into the hardware refresh cycle

Per-camera-per-month SKUs priced by resolution x retention x contract term, add-ons billed separately, quote-only from a near-thousand-SKU price list with no public pricing

TetherX

Strengths

TetherBox runs on the customer's existing server or PC, or a dedicated unit - no proprietary appliance tax

Cloud recording optional per camera - local-only, cloud-only or both, all in one platform

Sold through a qualified installer - one expert partner designs, deploys and supports the system end-to-end

Packaged vertical solutions (e.g. self-storage with access + video + alarm + billing) and a native control room that enforces operator process - Eagle Eye / Brivo relies on third-party Immix for central-station monitoring

Trade-offs

You are a US enterprise and the procurement spec wants the most-deployed cloud-VMS brand name on it. Eagle Eye and Brivo make the simpler corporate buy.

DEEP DIVE BY ASPECT

Ten aspects, one side-by-side at a time.

The summary above is the headline. Each aspect below is a focused side-by-side. Jump straight to the one that matters to the deal in front of you.

01 · ARCHITECTURE

Cloud bridge appliance

How cameras at a site reach the cloud. Eagle Eye / Brivo mandates a proprietary appliance per site. TetherX gives you two hardware paths.

Eagle Eye / Brivo

Eagle Eye Bridge / CMVR (Cloud Managed Video Recorder) at every site. The only bridgeless option is an SD card per camera, which fails silently and needs physical access to cameras mounted out of reach

Proprietary appliance, Eagle Eye / Brivo SKU only - sourced through Eagle Eye / Brivo

Customer locked into Eagle Eye / Brivo hardware refresh cycle (3-5 yr)

Bridge SKU sizing forces a hardware upgrade as channel count grows

TetherX

TetherBox software runs on the customer's existing server / PC at the site

Or a dedicated unit from the range - compact in-vehicle / lamp-post through to rackmount

Same platform either way - no proprietary appliance tax

Scale via storage / channel licence, not by swapping the appliance

02 · PRICING MODEL

Per-camera-per-month SKUs vs annual platform subscription

Eagle Eye / Brivo prices every camera as its own per-month SKU, by resolution band, retention period and contract term. LPR, 911 sharing and analytics are separate line items, and there is no public price list. TetherX is one platform subscription with optional per-camera services and no resolution or retention caps.

Eagle Eye / Brivo

M10 management-only around $5/cam/mo · cloud-record tiers $15-45 · enterprise $20-50

LPR, 911 sharing and advanced analytics are separate per-camera line items on top

Every camera is its own SKU - resolution band (M10 / HD1 / HD2 / HD4 / HD10 / HD15) x retention (7 days to 5 years) x 1 / 3 / 5-yr term, e.g. HD10-D365

Higher resolution or longer retention re-prices that camera to a higher SKU - a 4K LPR cam on multi-year retention costs a large multiple of a 7-day doorway cam

No public price list - partners quote from an NDA-covered discount spreadsheet of close to a thousand SKUs, line-iteming every camera

TetherX

Annual platform subscription priced by channel count (from £100/site/year) (monthly or 1-3 yr prepay)

Optional per-camera services - cloud recording, AI, ARC monitoring - layered only where needed

No resolution cap · 4K and multi-sensor cameras supported at the platform tier

Retention set per camera, changeable any time without re-buying hardware

4K LPR on 90-day retention next to a doorway cam on 7 days, both on the same site

Recurring revenue flows through the integrator (channel-only, no direct sales)

03 · ADMIN & SCALE

Multi-site, org hierarchy, roles

Eagle Eye / Brivo has account hierarchy and roles, but the org / site / SSO features are split across the Standard / Professional / Enterprise editions. TetherX includes organisations, sub-organisations and per-role permissions natively.

Eagle Eye / Brivo

Account hierarchy is reseller-oriented - a master (reseller) account over end-user sub-accounts, built for the dealer to manage customers

Locations / Sites, Floor Plans and Smart Layouts are gated to the Professional / Enterprise editions, not the Standard edition most customers start on

SSO sits in the Professional / Enterprise editions, above the Standard edition most customers start on

Role-based permissions exist, but the richer org / sub-org modelling is an edition upsell

TetherX

Organisations + sub-organisations + per-role permissions native

Regional manager sees only their stores · national director sees everything · vendor sees high-level health stats and sites with support access enabled

Org modelling and SSO included in the platform, not gated behind a higher edition

Customer's actual org chart maps onto the platform out of the box

04 · WHO BRANDS THE DASHBOARD

Whose name is on the app and who supports the deployment

Eagle Eye / Brivo treats the installer as a reseller account under the Eagle Eye / Brivo brand. TetherX puts the qualified installer's brand on the customer's dashboard and gives them a back-office to support every site.

Eagle Eye / Brivo

Customer sees Eagle Eye / Brivo in the mobile app, login portal and every notification

Platform white-label is reserved for large OEM partners (Hanwha Wisenet SKY, Mobotix Cloud) - the installing integrator gets a reseller account under the Eagle Eye / Brivo brand, not their own

Post-merger, dealers pulled toward bundled Brivo Access + Eagle Eye Video deals

No installer-side dashboard for portfolio health, engineer scheduling or site-by-site arrival tracking

No live chat from the customer to the installer in the same app as the cameras

TetherX

Co-brand and white-label options inside the partner programme - customer sees the installer's brand on the app and portal

Sold only through qualified installers - one trained partner is the single point of contact for the customer

Installer-side dashboard with portfolio health, per-engineer breakdown, arrival-to-site tracking and a daily summary email

Customer-initiated subscription upgrades route back to the installer; customer-to-installer live chat in the same app as the cameras

05 · AI & SEARCH

AI analytics and forensic search

Eagle Eye / Brivo ships predefined analytics. TetherX delivers person, vehicle and animal detection plus 63-class audio analytics, searchable across multi-site footage in seconds, with pluggable engines as the long-term direction.

Eagle Eye / Brivo

Built-in AI is fixed - people / vehicle detection, LPR add-on, line-cross

Feature set bound by Eagle Eye / Brivo's roadmap, not the customer's use case

No path to plug in a specialised engine (PPE compliance, weapon detection, etc.)

New analytics ship when Eagle Eye / Brivo decides, not when the customer needs them

TetherX

AI delivers person, vehicle and animal detection plus 63-class audio analytics, searchable across multi-site footage in seconds

Designed for optional integration with specialised engines layered on top per site

Pluggable analytics direction, not a fixed feature ladder

Same search experience designed to span the multi-brand camera fleet

06 · MULTI-SYSTEM INTEGRATION

Beyond cameras: alarms, access, serial, network

TetherX is positioned as an IoT platform for physical security, not a VSaaS bolt-on. Eagle Eye / Brivo is video-first; the merger adds access but the rest stays sparse.

Eagle Eye / Brivo

Access control limited to Brivo - the merged entity's own access product, not open to third-party access systems

No native intruder alarm panel support (serial or IP)

No serial-device integration (retail POS, solar inverters, building plant)

No SNMP wireless-AP integration or health alerts for alarm / serial / Wi-Fi

No smart-switch PoE port control from the VMS

ARC / central-station monitoring via third-party PSIM integration, not native

TetherX

Open platform - integrates any access-control system with an API, with two-way arm/disarm on entry

Native intruder alarm panels - serial and IP - alarm panel state in the dashboard

Serial-device integration for retail / solar / building plant

Wireless AP integration via SNMP with health alerts on the same screen

Smart-switch integration on any SNMP-managed switch - PoE port on/off

ARC: ARC integration across Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others

07 · VERTICAL SOLUTIONS & CONTROL ROOM

Packaged vertical solutions and a built-in control room

Eagle Eye / Brivo is a horizontal VMS - vertical workflows and professional monitoring come from third parties (e.g. Immix). TetherX ships packaged vertical solutions and a native control-room interface that enforces operator process.

Eagle Eye / Brivo

Horizontal VMS - no packaged vertical solution (e.g. self-storage unifying access, video, alarm and unit billing) out of the box

No native control-room / operator interface - professional monitoring routes through third-party central-station software such as Immix

Remote Video Monitoring is escalation and notification, not an operator workflow that enforces process

Vertical and monitoring workflows are partner-assembled, not a first-party solution

TetherX

Packaged vertical solutions - e.g. self-storage unifying access, video, alarm and self-storage billing in one system

Native control-room interface that enforces operator process - can run standalone inside an ARC

ARC: ARC integration across Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others, or run the control room yourself

One platform spans the whole vertical stack - not a VMS plus a stack of third-party tools

08 · EVIDENCE & SHARING WORKFLOW

How a clip gets out of the system

Police / insurer / loss-prevention workflow. Eagle Eye / Brivo treats sharing as a separate multi-step export. TetherX treats it as a one-click action with audit and revocation.

Eagle Eye / Brivo

Multi-step export to share a clip - download, then attach, then send

No ability to un-share a clip once it has gone out

Events arrive without context - video alone, not video + access event + LPR plate

No cloud checksum / hash on shared evidence for tamper-proof chain of custody

TetherX

One-click time-bound event sharing - secure link, expires automatically

Un-share at any time - link dies even if the recipient still has the URL

See when the shared event was viewed, by whom, and when

Events in context - video alongside the matching access-control swipe / LPR plate / alarm trip

SHA-1 cloud checksum on every export for tamper-evident chain of custody

Minute-by-minute central audit log of every view / share / configuration change

09 · OFFLINE & LOCAL OPERATION

What happens when the Internet drops

Eagle Eye / Brivo is cloud-first by architecture. TetherX keeps full live and recording at the site when the WAN is down.

Eagle Eye / Brivo

Cloud-first - if the Internet at the site drops, live view in the app drops with it

No native offline interface for site-local operation during outages

Live HD over the Internet is constrained by the Bridge uplink bandwidth

CMVR retains recording locally, but the operator workflow assumes cloud is up

TetherX

Local streaming continues over the LAN even when the WAN is down

Offline operator interface at the site - keep working through Internet outages

Up to 9 cameras at HD over the local network simultaneously, up to 32 cameras per screen total

Cloud and local are peers - cloud is for remote access, not a single point of failure

10 · CORPORATE & UX SIGNAL

Mobile apps, integration learning curve, post-merger stability

Friction installers raise repeatedly on forums and review sites.

Eagle Eye / Brivo

Three separate mobile apps - Viewer (4.2/5) · Smartphone Camera · CameraManager

End customers regularly install the wrong app

App and web-VMS quality complaints recur on review sites - reviewers say the 2025 "Enhanced Interface" redesign worsened playback, latency and stability rather than improving them

Installer forums describe the integration as "complex" - strong API, steep learning curve

29 December 2025 merger - sales-team layoffs the day after; Glassdoor under 3/5 and under 40% recommend

TetherX

One iOS app, one Android app, one web app - same login, same UI

Continuous improvements, and when a bug does surface we typically resolve it within hours, not release cycles

UK-built, founder-controlled, channel-only since day one

Integration onboarding measured in days, not weeks

Independent and founder-led - no merger overhead, no channel re-org

Pricing figures, ownership, acquisition dates and product behaviour cited on this page are point-in-time and drawn from public sources - see the disclaimer at the bottom of this page for sourcing, "as of" date, and how to flag corrections.

WHICH ONE FITS

Pick the one your site points at

Find the column that describes the job in front of you.

Choose Eagle Eye / Brivo if

  • A US enterprise procurement spec wants the most-deployed cloud-VMS brand name on it
  • Direct-to-911 video sharing through RapidSOS matters, and the sites are all in the United States
  • Every site has generous, cheap, always-on connectivity and nobody minds continuous upload
  • The customer is already standardised on Brivo Access and wants the video bundled onto the same paper

Choose TetherX if

  • You do not want a vendor-SKU appliance and its refresh cycle at every site - TetherBox runs as software on a server the customer already owns
  • Sites have thin, rural or metered connectivity where continuous cloud upload is not realistic
  • The customer needs intruder alarms and a real control-room workflow, not just video and doors
  • You want a price you can work out yourself rather than a quote from a thousand-SKU list
FAQ

Questions before you switch from Eagle Eye / Brivo

Eagle Eye / Brivo is American. Eagle Eye Networks (Austin, Texas, founded 2012 by Dean Drako, ex-CEO of Barracuda Networks) and Brivo (Bethesda, Maryland, founded 1999) merged on 29 December 2025 into one company branded Brivo. Dean Drako is CEO and Steve Van Till President, on combined revenue around $300-500M, and the sales team saw layoffs the day after the merger closed. Buyers look elsewhere for three reasons. Pricing is high. A proprietary appliance sits at every site, the Eagle Eye Bridge or CMVR, and the only bridgeless path is fail-prone in-camera SD cards. And Eagle Eye prices every camera as its own SKU by resolution band, retention period and contract term, billing LPR, 911 sharing and analytics separately, with no public price list. The point-by-point comparison below covers each one.

Eagle Eye / Brivo partnered with RapidSOS to share cameras directly with US 911 dispatchers - the headline US-market feature. TetherX takes a different route: verified events route to monitoring stations already running on TetherX, or partner ARCs (Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others), where an ARC operator verifies the incident and dispatches the emergency services. That is the standard workflow in the UK and Australia; for US 911-direct workflows TetherX connects through the ARC.

The trade publication IPVM flags an "open vs unified" risk: after the merger, Eagle Eye / Brivo dealers have an incentive to push the bundled Brivo Access + Eagle Eye Video package rather than let the installer pick the best access-control hardware for the site. TetherX already unifies cameras, alarms and access in one platform - no merger required, no bundle pull. The qualified installer picks the best access kit for each site. See the partner programme for the commercial model.

Yes. TetherX supports 1,000+ integrations and any camera that speaks ONVIF (the camera interoperability standard that lets cameras from different brands work with the same software). The overlap with Eagle Eye / Brivo's claimed 700+ is effectively complete for the cameras installers actually deploy. Existing cameras at the customer's sites stay; we add TetherX over the top via a TetherBox.

Possibly. A few well-known products share the Eagle Eye Networks platform behind a different brand. Hanwha Wisenet SKY (formerly Wisenet Cloud) is the cleanest case - the Bridge / CMVR Quickstart Guide literally says it is the Eagle Eye Networks Bridge / CMVR rebadged. The Brivo Security Suite video tier became the Eagle Eye VMS after the 29 December 2025 merger. Before that, Brivo had its own Onair Video and Snapshot product, integrated with Eagle Eye but not an OEM rebrand. Integrators report MobotixCloud running on the Eagle Eye platform as a Mobotix-branded sub-account. We can find joint integration documentation but no formal OEM announcement, so treat that as a strong technology partnership rather than a confirmed re-skin. If the camera brand is Hanwha but the operator app and Bridge appliance look familiar, that is why.

Yes. Drop a TetherBox at one site (software on the existing server / PC or a dedicated unit), connect the cameras, and run both platforms in parallel during the evaluation. No re-cabling, no downtime for the customer. Once TetherX is paying for itself you decommission the Eagle Eye Bridge / CMVR and the licence at that site. Phase the rollout one site at a time.

Yes. 30-day free trial through an integrator partner with a TetherBox, full platform access and a dedicated onboarding contact. Extends on request if you need more time to evaluate. No card, no commitment.

On review sites and integrator forums the recurring themes are: the 2025 "Enhanced Interface" redesign breaking playback, zoom and clip download (App Store: "no longer allows playing the videos"; G2: "slower and counter-productive due to latency"); the dashboard showing cameras offline when they are actually online, sending an engineer to site for nothing; quoting friction off a near-thousand-SKU price list (G2: "the shear amount of SKU's"); and post-merger turbulence - a 2026 subscription price rise plus partner reports of unpaid invoices and unanswered emails. TetherX's answers: automated watchdogs and continuous tests audit the online/offline status the platform reports, so the dashboard matches what is really on site; we ship improvements continuously and typically resolve bugs within hours rather than release cycles; one flat platform subscription with cloud recording optional per camera instead of a per-camera SKU matrix; and a founder-led, channel-only model with one accountable partner from quote to support.
COMPANY HISTORY

Eagle Eye Networks, Brivo and the December 2025 merger

Eagle Eye Networks was founded in 2012 in Austin, Texas by Dean Drako (the founder of Barracuda Networks). Brivo, founded in 1999 in Bethesda, Maryland, ran a parallel path on the cloud access-control side. SECOM (the Japanese security conglomerate) made a $192M joint investment across the two companies in 2023, setting up the merger.

The Eagle Eye Networks + Brivo merger closed on 29 December 2025, with the combined entity branded Brivo and Drako confirmed as CEO. Day-of-announcement sales-org consolidation removed roughly 30-40 roles. Ken Francis, the long-time Eagle Eye Networks President, had been pushed out in September 2024 ahead of the deal.

IPVM has confirmed a 2025-2026 climb in headline pricing across the combined product line, with bundle creation (Brivo Access + Eagle Eye Video) flagged as "Open Conflict" with the open-ecosystem messaging that Eagle Eye traded on pre-merger. Eagle Eye Networks held the largest market-share position in cloud VMS pre-merger; the merged Brivo entity inherits that footprint with the post-merger sales motion still bedding in. The manufacturer's site is the authoritative source for current product status.

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Across the partner network

TetherX partners hold the accreditations security-procurement buyers and insurers filter on. Coverage varies by partner.

NSI 9 ISO 9001 7 SSAIB 5 SafeContractor 5 BAFE 4 CHAS 4 ConstructionLine 4 Cyber Essentials 3 NICEIC 2 ISO 14001 2 ISO 27001 1

Counts reflect partners currently in the TetherX directory holding each accreditation.

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[1] About this comparison. Information about other vendors is drawn from their public product pages, datasheets, integrator forums (Reddit, vendor user groups), public CVE databases (NVD, CISA), publicly-listed LinkedIn company pages (headcount, headquarters, founding year, leadership transitions and corporate ownership signals) and customer conversations - accurate to the best of our knowledge as of Q2 2026. Pricing, features, security posture and policies change. A vendor may have shipped a fix, dropped a price, added a region or changed an architecture since this page was last reviewed.

If you believe anything here is inaccurate or out of date, please contact us and we will review and correct it. Trademarks and product names belong to their respective owners and are referenced here for identification only.

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