Enhanced Control Room & ARC Operations
Run your whole control room on TetherX, or feed clean events into the ARC you already run.
Intelligent event correlation, reduce false alarms by 90%, and onboard new sites instantly without network headaches.
A control room in Canada running TetherX
A complete control room out of the box - or clean events into the ARC you already run
TetherX can run your entire monitoring operation, turn-key, with operators working from anywhere and every action audited. Already on Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others? Keep it - TetherX feeds your station verified, AI-prefiltered events. Same platform either way.
Your turn-key control room
A complete cloud control room - log in and start monitoring. No servers to buy, no ARC licences, nothing to install. Verify, talk down over the speaker and dispatch with the clip attached, operators working remotely from anywhere.
See the platformFeed the station you already run
Keep Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others - or any ARC over SIA DC-09 / Contact ID. TetherX delivers clean, verified, AI-prefiltered events into your existing workflow. Continuity, not a migration, and no forced SOC switch.
See the integrationStop incidents. Don't just record them.
One platform for cameras, alarms and access, verified from anywhere - run the room yourself or hand events to a partner ARC.
Pain points we hear from control rooms
The fight is on the quality of the alarm event and the cost of running it - not on whether to monitor. These are the ones operators raise first.
An event arrives with no context
A bare alarm with nothing from access control, the alarm panel or the other cameras on site - the operator cannot make a judgement.
Three snapshots, not the event
A handful of stills or a short clip with no pre-capture, so you never see the run-up to the incident - just the aftermath.
Behaviour varies by camera firmware
The same trigger sends one image on one camera and three on the next, depending on firmware and model - nothing is consistent.
The end user cannot dismiss an event
End users often have no access at all, so the room rings a keyholder who says "maybe" - operator time wasted on an event the customer could have cleared.
Painful site onboarding
Port forwarding, per-device firmware updates, per-device config, and some devices simply will not talk to the ARC.
Silent failure
A camera, disk, certificate or time-source dies and the alerts just stop arriving - nobody notices until the footage is needed and gone.
A failing SD card in every camera
When the recorder is a verification bridge with no storage of its own, each camera needs a microSD card for the 24/7 footage - and consumer cards wear out under constant writing, fail silently, and the footage is gone when it is needed (or walks off with a stolen camera). TetherX records full-rate centrally on the TetherBox, and optionally to the cloud, with no per-camera card to fail.
Six ways TetherX helps
Keep the monitoring you already run. TetherX fixes the alarm event and the cost of running the room around it.
ARC Ready
Compatible with Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others over SIA DC-09 / Contact ID. Keep the monitoring you already run - continuity, not a migration.
Easy site on-boarding
Add all of a site's cameras with one click - no port forwarding, no per-device firmware dance, no static IP.
Clean events
Hand the operator clean CCTV alarm data - AI pre-filtered, not raw motion, and consistent every time, not one-vs-three images by firmware.
Reliability
Prevent silent failure - proactive health monitoring on every camera, disk, certificate and time-source spots the problem before the alerts stop arriving, with no complex setup.
Device management & control
PTZ, two-way audio and talk-down, trigger a siren or strobe, and firmware update from any browser - operators work remotely, from anywhere, with every action audited. No separate per-device tool.
Unified context
Access control, alarm panels and multiple cameras as a single event - full video with pre-capture and post-capture, not three snapshots - so the operator judges once, with everything attached.
Turn Cameras You Already Fitted Into Monitored CCTV
Professional monitoring is one of the largest recurring-revenue markets in security - and the cameras to sell it on are already on the wall. Add monitoring to a customer's existing cameras, or to the TetherX sites you already run, and an operator watches, verifies, and calls the police or a keyholder the moment something happens.
Run it yourself or hand it to a TetherX monitoring partner - either way your customer stays your customer, and monitoring becomes a service you own and invoice, not one you hand away.
Become a TetherX PartnerUp and Running in Minutes, Not Months
Traditional monitoring platforms mean buying servers, complex network setup, ongoing maintenance, expensive licences, and software installation before you even see your first event. With TetherX, simply log in and start monitoring - test if the platform suits your operations before committing.
No licences to purchase
No IT projects to manage
TetherX as Your Cloud VMS & ARC Platform
A complete cloud-native video management system for control rooms, Alarm Receiving Centres (ARCs) and Remote Video Receiving Centres (RVRCs). Unlike traditional on-premise software, TetherX is fully cloud-based with edge devices that make setup effortless. No software to install, no complex network configuration.
- Video wall support - Works on any display configuration
- Visual event timeline - Correlated events with video thumbnails
- Full device control - PTZ, two-way audio, siren/strobe trigger, firmware updates
- Multi-site management - Thousands of sites from one dashboard
Built for ARCs & Remote Video Receiving Centres
Purpose-built features that dramatically improve operator efficiency
Multi-Operator Event Processing
Pending Events
When an operator opens an event, it's marked as Pending for 3 minutes - preventing other operators from duplicating work.
Live Preview on Hover
Hover over any camera icon to see a live preview - quickly check if activity is ongoing before opening the full event.
Real-time Toggle
Pause new events during backlog processing. Focus on existing events without interruption, then re-enable when ready.
Enforced Close-out & Next Event
Every event closes the same way. The operator records what happened - observed, customer notified, emergency services dispatched and on scene - then one button closes it and opens the next oldest event no one else is working. Unsure of the next step? One tap calls the supervisor.
- Audited every step - who did what, and when, recorded against the event
- Emergency-services timeline - dispatched and arrived, with arrival time logged
- Close & Next Event - routes the operator straight to the next oldest event
- Consistent handling - the same process on every event, every operator
Monitoring Strip & Soft Close
When closing an event with ongoing activity, it moves to a Monitoring Strip instead of disappearing. Push events back to the main list with one click if activity continues.
- Configurable countdown - Default 5 minutes, sorted oldest-first
- Final warning - Last 30 seconds pulse red for attention
- Activity alerts - Flash when new analytics detected (person, vehicle, motion)
- One-click reopen - Push event back to main list for full review
- 90% fewer events - One event covers what previously generated multiple alerts
ARC Performance Reports
Daily pre-aggregated reports showing event handling metrics, operator performance, and camera activity. Everything you need to measure and improve ARC operations.
- 60-day trends - Events per day and response time trends
- KPI dashboard - Total events, average response time, alerts, closed percentage
- Hourly distribution - See when your busiest periods are
- Operator performance - Response times by operator with direct links
- Busiest cameras - Identify high-activity zones quickly
Visual Event Timeline
See all security events on a unified timeline with video thumbnails, making it easy to understand what happened and when. Evidence retrieval that used to take hours now takes seconds.
- Real-time correlation - Events from multiple systems shown together
- Video thumbnails - Visual context for every event
- 90% faster evidence - Find footage in seconds, not hours
- One-tap sharing - Send evidence to authorities instantly
Integrate with Your Existing ARC Software
Already using Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others or another ARC/RVRC monitoring platform? TetherX integrates with it, delivering clean video events directly into your existing workflow. No need to change how your operators work - just better data, faster.
- One API - Connect to 17,000+ devices from 1,000+ integrations
- Clean events - Pre-filtered alerts reduce false alarms by 90%
- Video verification - High quality images attached to every alarm
- Contextual events - Correlate CCTV, access control, and alarm panels into single events
- Better compatibility - Works with devices your ARC doesn't natively support
Onboard New Sites in Minutes, Not Days
Solve Connectivity Challenges
No port forwarding, no static IPs needed. Works with cellular/4G/5G connections and corporate networks with strict IT policies. No working with local IT teams to open ports.
Configure Once, Not Per Camera
Enter your SMTP line handler details once within TetherX - not per camera or per recorder. All cameras on a site are automatically configured.
Resilient to Changes
Replace a camera, swap a recorder, reset a router, change ISP - everything keeps working. No risk of network changes breaking your ARC connection.
Reliable Signalling
Alarms are never silently dropped. If an alarm cannot be reported, a health alert is raised so you know immediately.
Secure Communication
All communication is encrypted. No need to keep firmware up to date or expose local networks to external threats.
Key Holder Pre-Screening
Optionally notify key holders first. Alarms they dismiss won't reach your operators, reducing workload.
Compatible with leading ARC platforms
Immix
Native CS integration
Sentinel
Direct tethering
CONXTD
Direct connection
MASterMind
Supported platform
Bold Patriot Manitou
Supported platform
Stages
Supported platform
CHeKT
Coexists during migration
Enterprise Security
Built for professional monitoring operations. Zero trust architecture, bank-level encryption, and ISO 27001 and SOC 2 Type II certified infrastructure that meets the most demanding requirements.
How TetherX stands out for control rooms
Aggregate every site into one monitoring view - on the ARC and control-room software you already run.
One platform, one bill
Video, access control and intruder alerts from every site on one dashboard, one app, one bill - not a stack per location.
Records through any outage
The TetherBox records full-rate at each site. A site link drop never loses footage - it syncs when the link returns.
Your retention, full 4K
Set retention per site and per camera at full 4K - long where it matters, short elsewhere. No pricing-band retention cap.
Connect any ARC
Feed your existing monitoring station and control-room software - Immix, Sentinel, CONXTD, MASterMind, Bold Patriot Manitou, Stages, CHeKT and others. Any ARC software can connect via a generic link - no special integration required. No forced SOC switch.
Built in the UK and Australia
Built in the UK and Australia. Local representatives in Canada and India. EU, North America and APAC supported. Your data stays in your region (UK, AU, CA, IN, EU, NA, APAC).
Ringfence legacy cameras
Existing cameras (including Hikvision and Dahua) stay reachable behind the TetherBox, off the public Internet - phase NDAA-compliant replacement on your budget cycle. NDAA-ready options include Hanwha Vision, Axis, Avigilon, Pelco, Bosch.
Ready to Enhance Your Control Room?
Join control rooms worldwide that have reduced false alarms
while improving response times and operational efficiency.
We route you to an ARC already running on TetherX.
Save your evaluation
Before you go - take the ARC migration playbook.
How TetherX-platformed ARCs migrate from Immix / Sentinel / CONXTD without breaking live monitoring. PDF, in your inbox before you go.
No sales call; your email stays with us.
