Redesigned Health Reports - From Skim and Delete to Actually Reading

Redesigned Health Reports

One integrator told us they went from "I skim it and delete" to "I actually read it now."

If you manage security systems across multiple sites, you know the morning routine: a wall of text lands in your inbox, you scan it for anything obviously broken, and then... archive. The information was there, but finding what mattered took too long.

We've completely redesigned the TetherX Health Report from the ground up.


What's Changed

Instead of paragraphs to parse, you now get visual colour-coded sections that prioritise your work at a glance:

  • Critical Issues (red) - needs immediate attention
  • Noteworthy (orange) - worth investigating
  • Suggestions (blue) - optimisation opportunities
  • Monitored Devices (purple) - everything at a glance

health-report-overview-critical

Every section is designed to answer the question: "What do I need to do right now?"


Every issue in your health report now links directly to the affected resource. No more searching through your dashboard to find that one offline TetherBox or misbehaving camera.

Click the resource name, and you're there.

health-report-suggestions-monitored


Actionable Recommendations

We don't just tell you what's wrong -we tell you what to do about it.

Each alert includes a Help link that explains the issue and provides step-by-step guidance. Whether it's a high bitrate camera that needs adjusting or an ageing TetherBox that's due for replacement, you'll know exactly how to resolve it.

The new Recommendations section also highlights proactive opportunities:

  • Units approaching end-of-life that could be upgrade opportunities
  • Low storage capacity warnings before they become critical
  • Stale recordings that might indicate misconfigured cameras

health-report-stale-recommendations


Built for Multi-Site Management

For integrators managing 50+ sites, every minute spent hunting through emails is a minute not spent solving problems.

The redesigned health reports mean:

  • Faster triage - spot critical issues in seconds, not minutes
  • Fewer missed alerts - colour-coding ensures nothing important gets overlooked
  • Easier delegation - junior techs can prioritise their day without a handoff call
  • Better customer conversations - share clear, visual reports with your clients

Available Now

The new health reports are rolling out to all TetherX partners. If you're not receiving health reports yet, you can enable them in your account settings.

Questions about the new format? Leave a comment below - we'd love to hear your feedback.


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